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"Sadly this stay was disappointing. My husband and I booked The Public because we were in town for NY Design week on a work trip, and although we expected the room to be small we didn't expect everything else to be sub-par. It started off badly with the mattress in our room being awful. We are not picky when it comes to mattresses, but this was extremely lumpy, uneven and you could feel the springs. So we asked if there was anything they could do and after talking to multiple unhelpful people we...

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"The rooms were clean and spacious, the location was super. Daily housekeeping’s are included, and their staff are very friendly."

"I loved it, very clean, excellent customer service Everything was well arranged and the bed was super comfortable. thank you very much"

"Room didnt have air conditioning. we had to open our dor to"

"Excellent reasonably priced hotel. Very clean, staff is most helpful I really enjoyed my stay"

"the hotel is very nice. ita a very good location too. very close to the tourist spots. i love it!"

"Loved the mattresses and pillows. Room was a little cramped and wifi wasnt very dependable"

"Nice location. Most of amenities were new and convenient. However, there is a staff member who was not much helpful. He was not rude, nor willing to be helpful (we checked is 5/27/26 @ 4:41 pm, just in case who was at the front desk). He gave us only one key card even after I asked 2nd one. But, we were given 2 key cards when we switched the room on the next day. The first room had a strong muddy smell from the bathroom, so we had to switch the room. The staffs told that they were bring our...

"We were in New York for 1 night so the Fairfield was very well located centrally in Manhattan. It was a very quiet room. Buffet breakfast was good with a broad selection. Very good value considering the location"

"King Rooms were smaller than other king rooms I have stayed in. Property was clean and well maintained. Location was great walking distance to shopping, MSG, TimeSq."

"Clean room"

"I’ve stayed 3 times and find that the rooms are fairly spacious compared to other NYC hotels in the area. Staff are good though it’s somewhat self service hotel. Elevators bank has 4 elevators so not much waiting."

"Great place, great location would definitely come back"

"Good"

"The room was a bit small for my liking but understandable given my budget and the location preference. We stayed there for 2 nights and it was in an accessible location to the Midtown spots that we wanted to visit."

"Booked with them back in February. Blizzard happened, airport was shut down so my whole trip ended up getting canceled. They refused to give me a refund and told me to dispute it with my bank as it was an emergency weather shut down. My dispute got denied. Than I was just charged a second time. Would never book with them again. What a joke."

"Property was in a desent location about 10 min walk to times square & the port authority bus terminal, service was good rooms were very small but it was expected, the view from the room was okay. There's really nothing special about the rooms but price was reasonable, however I don't think i would be staying there next time since there wasn't anything that drew my attention to make me want to stay there again."