"Quiet, neat, clean, private with approachable and friendly staff and hearty buffet breakfasts.
Reliable snow shuttle service.
Great service and location. "
"The house is perfect and clean. Full kitchen amenities. Amazing design and style. The beds are comfortable and we will return again.
Just one minor suggestion : The check out time 10:00 am is too early"
"Although this property is about a 10 - 15 minute walk from the ski lifts, we were offered a pick up on most mornings and afternoons. Our driver Nao was always extremely punctual, friendly and helpful. He drove us over to East Mountain directly on most mornings. He also picked us up from the shuttle bus on our arrival and dropped us off with our luggage to the bus on our departure. Nao also supplied us with a hot pot one evening which was absolutely delicious!"
"Very friendly & helpful staff, we should learn Japanese in order to communicate better.
The hotel is luxurious, a bit worn down and needs refreshing.
Excellent location with free shuttle easily accessible"
