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"Excellent stay great rooms, helpful friendly staff helped with check in and even loaned us a laundry basket to move our charitable donations we are traveling with. They validate parking for the Walnuts shopping center car park."

"The room was very good,spotlessly clean and the lady in charge was very helpful."

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"I felt like this hotel was in a great location! We are close enough to the tower bridge station where we could take the tube anywhere around town and also walking distance with a window view of Tower Bridge the restaurant downstairs vicinity was amazing and so are the food trucks outside of the hotel. The staff was very friendly and hopeful room service came every day to tidy our room and replenish us with new towels and toilet paper. It is definitely a smaller hotel room and the beds are not...

"Good location and welcoming staff, noise travels unfortunately and we could hear room service being delivered to other rooms and the cleaning missed some bits left from the previous occupants of our room"

"It’s the second time I have stopped here and I love it. The friendliness and service of the staff is exceptional and the hotel has a lovely old fashioned but well maintained feel about it. A little time warp. The rooms are great and the air conditioning was a real treat."

"We stayed Sunday night. Disappointed the cocktail bar was closed. Pre paid for breakfast, not shown on hotel computer had to show confirmation. I didn't like seeing the used bed sheets lying on the floor in the corridor by room 174. The linen carts were full. Full bags and sheets just lying on the floor infront in piles. Cross infection risk. Airborne dead skin cells!!!! Not good. I would expect better from a 4* hotel. At least hid them in a storage area!"

"Overall, we had a wonderful stay and would highly recommend this hotel. The location is excellent, making it easy to explore the surrounding area. The rooms were very clean, comfortable, and well maintained. The Room Service, front desk staff were friendly, professional, and always willing to help. We also really enjoyed the restaurant and bar, both of which offered great food, drinks, and service. The breakfast had a good variety of choices and was a great way to start the day."

"Location to Paddington station is amazing. The junior suite is such a nice size. The staff is exceptional."

"We enjoyed the location, the rooms were a good size and the staff were all very pleasant and helpful."

"Loved my stay! Very easy check in on the tablets. Room was cool with the lights. Everything was done on an iPad which was pretty cool. My tv worked but kept glitching so bit annoying. Bed was comfy. Only thing is the blinds being functioned from the iPad mine kept catching and wouldn’t go down after a certain point. Pretty annoying. I did try myself but didn’t want to break anything. It would catch every single time and go slanted. Great stay and location. Would def stay again"

"It was a great location, the room was clean and we has all we needed for a perfect few days, with the kids."

"Great staff!"