โรงแรมนี้ตั้งอยู่ใกล้สนามบิน ภายในระยะ 10 กม. จากNemours Children's Hospital, มหาวิทยาลัย Central Florida College of Medicine และศูนย์การแพทย์ VA ที่ Lake Nona ส่วนสนามกีฬาออสติน-ทินดอล รีเจียนัล พาร์ค และสนามกอล์ฟ Eagle Creek อยู่ห่างจากโรงแรมไปไม่เกิน 15 กม.
Overall we had a good stay. Loved the aesthetics of the Hotel. As for our room, we enjoyed how spacious it was and all of the high tech things were. As far as cleanliness; it was fine for the most part. But 2 of our pillow cases had some stains so we got those replaced. Also, there was what looked like pet hair in a few spots in the room (on one of the towels and on the wall of the shower) We aren't pet people so that was a turn off. Also the outside of the toilet had what looked like urine and hair. Disgusting. I reached out to Guest Services and someone came to address the issue promptly. While we appreciate the cool tech things, one thing that was a little weird was the shower. It felt like a tiny dorm room shower, wasn't impressed by that at all. Nevertheless, the Hotel is beautiful, my kids enjoyed the pool and we all had a comfortable sleep. Also to note, its away from the Orlando busyness (parks and fun) so if you want that, then this is the place for you.
The property is beautiful, the check-in process was smooth, the room was very modern and spacious, our only interaction with staff other than basic check-in was at the pool- where we sat for over an hour without any offer of being served and attempting to stop/ catch the servers attention multiple times. Both couples on either side of us were checked on multiple times. I also had ordered a cheese charcuterie board (that I had to reach out to guest services to remind them about)- therefore we got it right as we were headed out to dinner a bit too late. Maybe just an unlucky experience on our parts!
Beautiful property with many wonderful amenities, well manicured grounds, and high-tech facilities. The small community around the hotel is great for walking and eating! Highly recommend and would certainly stay here again!