Search Hotels Near Omiya Hachiman, Tokyo

"The rooms are small, as described in the measurements online so it's quite tight for a family of 4 (w 2 small kids) but did the job for us. Check in was quick and easy for us, process is very smooth. Staff are prompt in responding to inquiries (front desk & room service). They come by quite quickly if after you make your phone call requesting for extra items. Washroom has a very high step which takes time to adjust to, a bit dark so hard to see how clean it is. The breakfast buffet selection is good, and the staff serving is good. It runs from 07:00 to 10:30. For some reason, we were ushered out really quick on one of the mornings (at 10:35am) even though there were other people who were still seated at their tables. We loved there is an underground path to walk to get to Shinjuku station, it was very convenient for us. "

"Great stay. Staff was excellent and having the convenience store on site was a bonus! "

"Room was perfect for our stay, despite being on the small side. Shower was great! We thoroughly enjoyed lounging in the complimentary pyjamas!"

"Sadly we were only able to stay 1 or the 2 nights we reserved at Mustard Hotel due to a flight issue. However, yesterday when we checked in everything was still arranged and ready for our arrival. The staff were amazingly kind, friendly, and courteous to us. They were even kind enough to upgrade our room to a large balcony room and gave us some breakfast tickets as well. What a lovely gesture! The room itself was very nice and spacious (from what we understand rooms can be small in Tokyo). We didn’t feel cramped or like the room was too small. Beds were very comfortable and the duvets were soft. The aircon worked perfectly and the shower was piping hot with tons of water pressure. Lastly, location of the hotel. I was a little worried it was too out of the way. But, the hotel ended up being about a 10 minute walk from many late night restaurants. All in all, what a lovely stay, too bad it was only one for 1 night. But between the lovely staff and the cool laid back vibe the hotel offers, we’ll definitely be back! "

"Great hotel, the staff were great and it was conveniently located, only knocking one star off as the cleaning left a lot to be desired, hairs on the bed, limescale around the sink and I saw a cleaner in a customers room sat on the chair playing with her phone. Even after the weekly clean there was still marks in the bathroon that were there before we arrived."

"Great hotel, very helpful staff and awesome location. The only very minor issue I had was that the room was slightly dated, specially the bathroom. But the convenience, attentive staff, and proximity to Shinjuku station more than made up for it."

"Staff were very helpful. Room was very small but clean. Train station is about 2 minutes walk. Convenience stores, restaurants nearby. Would definitely stay here again on my next vacation."

"Great location, lovely hotel"

"The food here was good, not great. But good. The A/C was cool enough to keep me comfortable. I prefer it colder but overall great first time experience!"