Search Hotels Near Old Grist Mill Museum, Boston

"We have stayed at this hotel before and chose it again for its convenience. This time, when booking a room for our family of four (two adults and two children), I specifically selected a room that included breakfast. Upon arrival, the front desk staff informed me that breakfast was not included in our booking. I had to search through my emails to show them the confirmation that clearly stated breakfast was included. Even then, they only provided breakfast vouchers for two people instead of four. When I questioned this, they explained that the room rate only includes breakfast for two guests. This raises the obvious question: if the room is intended for four people, why does the included breakfast only cover half the occupants? The staff member was quite unhelpful throughout the interaction. It doesn’t make sense that a family room for four people only comes with breakfast vouchers for two."

"We enjoyed our stay. We will stay there again next year for our soccer games. Breakfast bar was a bonus. My wife enjoyed the omelets."

"Such a cool place! Parking was a little tricky (and pricey!!) but the room was clean. House keeping did start turning rooms over at 8:30am, so there was a ton of vacuuming and cleaning sounds while we were still sleeping. "

"Only stayed one night for a quick trip to Boston, didn’t have time to make use of any of the amenities but it seemed pretty good. The updated rooms are comfortable and stylish, standard and expected for Sheraton. The parking is a bit confusing and the only real drawback. There’s a valet service but when I pulled in, there was a line of parked cars at the entrance without an attendant. The hotel website states a $70 per day charge for use of the hotel valet, but the parking lot they use is shared with a public lot. I was able to park in the public lot, close to the Sheraton entrance, and they only charge $50 for 24 hours. "

"the staff are always pleasant "

"Staff was untrained. Front desk woman was falling asleep/ nodding off on Sat. morning. Asst. Manager does not know customer service. Housekeepers cannot understand English. I was sick for 6 days with pneumonia and was TOLD to check out a day early with NO REASON. My bank flagged my card for Fraud since no staff checked me out of my reservation on 3/6/26. The Hampton Inn, Waltham STILL HAD AN OPEN reservation for me 5 days AFTER I was TOLD to leave. Unprofessional and untrained staff with zero customer service skills to solve problems. "

"breakfast was really nice!!"

"Room was clean with a comfortable bed. Basic accomodations in a convenient location right at the Aquarium the subway stop. Easy walk to central Boston/Boston Common and the North End/Harbor areas."

"Really fun hotel! Room is small, but filled with great technology. Lobby & bar area on second floor is great."