Family friendly
The castle nearby completely destroyed. No upgraded room available for my 4 persons family.
Alessandro
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก DoubleTree by Hilton Hotel Naha Shuri Castle วันที่ 31 ม.ค. 2024
Dear Alessandro,Thank you for sharing your experience at Double Tree by Hilton Naha Shuri Castle.We're very happy to hear that you and your family enjoyed our hotel, and hope that we will have the opportunity to welcome you back in the near future.
Room excellent and clean but customer services 👎 we got to the check-in at 1 am and at the time of leaving we asked for a late checkout and we were told to pay 1000.00 yen per late checkout hour, which I think was unfair…
Eve
การตอบกลับจาก Double Tree by Hilton Naha Shuri Castle วันที่ 5 ธ.ค. 2023
Dear Eve,Thank you very much for choosing to stay with us in Double Tree by Hilton Naha Shuri Castle.We truly appreciate you taking your time to comment on your stay with us as it gives us a better perspective on how best to cater to our guests' needs and request. We will certainly take into consideration your feedback for possible improvements to make in the future.We value our customer’s opinions about us to serve you in any better way. So should there be anything else that we can do to make your stay more comfortable and enjoyable, please let us know. Thank you once again, and we look forward to welcoming you again to the Double Tree by Hilton Naha Shuri Castle in the future.
การตอบกลับจาก Double Tree by Hilton Naha Shuri Castle วันที่ 5 ธ.ค. 2023
Thank you for sharing your experience at Double Tree by Hilton Naha Shuri Castle.We're very happy to hear that you enjoyed our hotel, and hope that we will have the opportunity to welcome you back in the near future.
10/10 ดีเลิศ
Tammy Ann
2 ต.ค. 2023
Tammy Ann
เข้าพัก 7 คืน, กันยายน 2023
การตอบกลับจาก Double Tree by Hilton Naha Shuri Castle วันที่ 5 ธ.ค. 2023
Thank you for sharing your experience at Double Tree by Hilton Naha Shuri Castle.We're very happy to hear that you enjoyed our hotel, and hope that we will have the opportunity to welcome you back in the near future.
การตอบกลับจาก Double Tree by Hilton Naha Shuri Castle วันที่ 5 ธ.ค. 2023
Thank you for sharing your experience at Double Tree by Hilton Naha Shuri Castle.We're very happy to hear that you enjoyed our hotel, and hope that we will have the opportunity to welcome you back in the near future.
10/10 ดีเลิศ
YOICHI
17 ก.ย. 2023
YOICHI
เข้าพัก 2 คืน, สิงหาคม 2023
การตอบกลับจาก Double Tree by Hilton Naha Shuri Castle วันที่ 5 ธ.ค. 2023
Thank you for sharing your experience at Double Tree by Hilton Naha Shuri Castle.We're very happy to hear that you enjoyed our hotel, and hope that we will have the opportunity to welcome you back in the near future.
การตอบกลับจาก Double Tree by Hilton Naha Shuri Castle วันที่ 5 ธ.ค. 2023
Thank you for sharing your experience at Double Tree by Hilton Naha Shuri Castle.We're very happy to hear that you enjoyed our hotel, and hope that we will have the opportunity to welcome you back in the near future.
การตอบกลับจาก Double Tree by Hilton Naha Shuri Castle. วันที่ 5 ธ.ค. 2023
Thank you for sharing your experience at Double Tree by Hilton Naha Shuri Castle.We're very happy to hear that you enjoyed our hotel, and hope that we will have the opportunity to welcome you back in the near future.
การตอบกลับจาก Double Tree by Hilton Naha Shuri Castle. วันที่ 5 ธ.ค. 2023
Thank you for sharing your experience at Double Tree by Hilton Naha Shuri Castle.We're very happy to hear that you enjoyed our hotel, and hope that we will have the opportunity to welcome you back in the near future.
6/10 พอใช้
Koki
เดินทางกับครอบครัวและเด็กเล็ก
14 ส.ค. 2023
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ
The frontdesk staff wasnt welcoming.
Koki
เข้าพัก 4 คืน, สิงหาคม 2023
การตอบกลับจาก DoubleTree by Hilton Hotel Naha Shuri Castle วันที่ 23 ส.ค. 2023
Dear Koki,Thank you very much for choosing to stay with us in Double Tree by Hilton Naha Shuri Castle. We sincerely apologize for any inconvenience caused and wish to reassure you that I have shared your feedback with our team in order to improve our service recovery process. Your satisfaction is very important to us, and I hope you will consider giving us another chance in the future to demonstrate our commitment to satisfaction in all areas of the guest experience.
10/10 ดีเลิศ
KONATSU
12 ส.ค. 2023
KONATSU
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Double Tree by Hilton Naha Shuri Castle วันที่ 5 ธ.ค. 2023
Thank you for sharing your experience at Double Tree by Hilton Naha Shuri Castle.We're very happy to hear that you enjoyed our hotel, and hope that we will have the opportunity to welcome you back in the near future.
6/10 พอใช้
Hiroko
11 ส.ค. 2023
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Hiroko
เข้าพัก 3 คืน, สิงหาคม 2023
การตอบกลับจาก Double Tree by Hilton Naha Shuri Castle. วันที่ 5 ธ.ค. 2023
Thank you for sharing your experience at Double Tree by Hilton Naha Shuri Castle.We're very happy to hear that you enjoyed our hotel, and hope that we will have the opportunity to welcome you back in the near future.
4/10 แย่
ana maria
9 ส.ค. 2023
ana maria
เข้าพัก 6 คืน, กรกฎาคม 2023
การตอบกลับจาก Double Tree by Hilton Naha Shuri Castle. วันที่ 5 ธ.ค. 2023
Thank you for sharing your experience at Double Tree by Hilton Naha Shuri Castle.We're very happy to hear that you enjoyed our hotel, and hope that we will have the opportunity to welcome you back in the near future.
การตอบกลับจาก Double Tree by Hilton Naha Shuri Castle. วันที่ 5 ธ.ค. 2023
Thank you for sharing your experience at Double Tree by Hilton Naha Shuri Castle.We're very happy to hear that you enjoyed our hotel, and hope that we will have the opportunity to welcome you back in the near future.
การตอบกลับจาก Double Tree by Hilton Naha Shuri Castle. วันที่ 5 ธ.ค. 2023
Thank you for sharing your experience at Double Tree by Hilton Naha Shuri Castle.We're very happy to hear that you enjoyed our hotel, and hope that we will have the opportunity to welcome you back in the near future.
การตอบกลับจาก Double Tree by Hilton Naha Shuri Castle. วันที่ 5 ธ.ค. 2023
Thank you for sharing your experience at Double Tree by Hilton Naha Shuri Castle.We're very happy to hear that you enjoyed our hotel, and hope that we will have the opportunity to welcome you back in the near future.
6/10 พอใช้
Kyle
4 ส.ค. 2023
Kyle
เข้าพัก 2 คืน, สิงหาคม 2023
การตอบกลับจาก Double Tree by Hilton Naha Shuri Castle. วันที่ 5 ธ.ค. 2023
Thank you for sharing your experience at Double Tree by Hilton Naha Shuri Castle.We're very happy to hear that you enjoyed our hotel, and hope that we will have the opportunity to welcome you back in the near future.
8/10 ดี
SHINICHI
2 ส.ค. 2023
SHINICHI
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Double Tree by Hilton Naha Shuri Castle. วันที่ 5 ธ.ค. 2023
Thank you for sharing your experience at Double Tree by Hilton Naha Shuri Castle.We're very happy to hear that you enjoyed our hotel, and hope that we will have the opportunity to welcome you back in the near future.
การตอบกลับจาก Double Tree by Hilton Naha Shuri Castle วันที่ 5 ธ.ค. 2023
Thank you for sharing your experience at Double Tree by Hilton Naha Shuri Castle.We're very happy to hear that you enjoyed our hotel, and hope that we will have the opportunity to welcome you back in the near future.
การตอบกลับจาก Double Tree by Hilton Naha Shuri Castle วันที่ 5 ธ.ค. 2023
Thank you for sharing your experience at Double Tree by Hilton Naha Shuri Castle.We're very happy to hear that you enjoyed our hotel, and hope that we will have the opportunity to welcome you back in the near future.