"When I checked in, my family and i went straight to my room, turned the lights and noticed some lights weren't working. Tried calling front desk, no answer. So we decided to take all our belongings and head back to front desk. That was about 20-30mins, got to the line for front desk/guest services and it was long. I stood in the line wasn't moving..had already stood in line for 25-30mins, asked my husband to come (who was with my kids), asked him if he could ask an associate in the Diamond...
"When I checked in, my family and i went straight to my room, turned the lights and noticed some lights weren't working. Tried calling front desk, no answer. So we decided to take all our belongings and head back to front desk. That was about 20-30mins, got to the line for front desk/guest services and it was long. I stood in the line wasn't moving..had already stood in line for 25-30mins, asked my husband to come (who was with my kids), asked him if he could ask an associate in the Diamond...
PAULINE