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"Great"

"Clean room, helpful staff. Nice bar"

"The Ambassador Gold Coast was our first hotel stay as we embarked on an AmTrak Rail Pass trek across the country and back, and they set the bar very high! The staff was very helpful, the room was large with a big window, very clean, great bed, and nice bathroom. The buffet breakfast (included) was the BEST of the entire month-long trip! Everything imaginable, in a lovely comfortable dining room. Also, we were welcomed with free drink tickets at the bar, and an h'or d'oeuvre ticket that we didn't...

"Great"

"From the minute we checked in and met Jock at the front desk, we knew it was the right hotel! He was BEYOND the best staff member we’ve ever had the pleasure of meeting. He understood our needs and was extremely helpful in all areas of our stay! The hotel was very centrally located and a short walk to attractions in all directions. The hotel was clean and as crazy at this sounds, we even used our black light to check! An awesome place all around! I highly recommend staying here anytime you’re...

"Good location, bar and brunch were great. View from the pool and fitness centers was u real. Room was clean but sink faucet was loose and leaking and the bathroom door locks didn’t work well or would stick. Other than that it was nice."

"Great Staff"

"The hotel and the room were lovely and comfortable. The staff was friendly and seemed helpful, but they were ineffective and overcharged me. I was charged for several nights of valet parking that I had cancelled. I have been trying every avenue (email, phone, text) to try to get the charges reimbursed and have not had any success. The communication between staff is horrible. I haven't been able to get any help with the charges and am now filing a complaint against the hotel with Better Business...

"A fantastic boutique hotel. Rooms were great, views were amazing and in the heart of it all. Highly recommended."

"Loved this place. I was traveling for work and needed a hotel that was centrally located, safe, and within walking distance of restaurants, attractions, and the areas where I’d be working. Freehand checked all the boxes. The rooms were clean, the hotel was well maintained, and it had a character that’s hard to find in chain hotels. I especially loved the eclectic vibe, Art Deco details, and the way they’ve preserved many of the building’s original features; from the beautiful woodwork and...

"loved it all"

"Onsite parking is"

"Excellent location. Walking distance to the Art Institute, Public Library and other interesting destinations. Good restaurants/bakeries nearby for those with gluten intolerance. People who work here are wonderful. Friendly, helpful, smart and funny. They shine."

"Good stay👍"

"The hotel is very well-located and has an interesting retro character from the exterior--in fact I remember the hotel from the '60's. Unfortunately, this is not carried through to the interior. The lounge is small and stuffy, as are the rooms."

"Prepaid parking through Expedia not honored at the hotel. Staff completely unhelpful in sorting this issue out. Forced to double pay for parking. Rooms dated with older furnishings. Beds old. Plumbing drained poorly. Location nice but otherwise I would not recommend."

"Location,staff,clean room"

"That’s my first time I book online on Expedia app when I check in give me the room. It’s not clean. It’s very bad smelling I’m so sad about that."