โรงแรมและที่พักนอร์ทแอมเฮิร์สต์

"For a contactless check-in method, the staff were very accessible -easy to communicate with; the method was great. The room was wonderful. The breakfast was excellent. I met the owners and staff the morning after I checked in (late @ 11:45pm). They couldn't have been more hospitable. I stayed at the Walnut Inn out of necessity, attending a friend's father's funeral, and the Inn could not have been a better place for me to stay. I can imagine others enjoying it for its warmth, decor (fresh...

"Clean . New. Didn't like the fact my door was knocked on at 1100am saying I had to check out when my reservation said noon. The gentleman was rude. And rushed me out of there going so far as to follow me to the office and basically telling me to leave. Very unprofessional. That needs to get cleaned up. Nice place otherwise"

"A delightful stay at this beautiful, well-kept historic inn! The room and common areas were beautifully furnished and the cleanliness and amenities were comforting. The staff were knowledgeable, gracious, and helpful. We’ll be back!"

"Staff is so"

"The room smelled like the air conditioner filter had never been changed. The shower curtain bottom was sopped with water. The carpet was covered in debris. The television didn’t work. The nightstand lamp didn’t work and the desk lamp was missing a bulb. The window blinds were covered in filth. It was really bad."

"My grampa/mom/dad had to leave their trip a weeks early and because no one told me I had to call within 24 hours I lost thousands of dollars. I will be posting all about it-very disappointed!!"

"Very quiet"

"The place was fine--I don't demand much of a hotel. It is basically a place to sleep. However, more discerning travelers might have been upset by the fact that the supplemental door lock didn't work, one of the shelves in the closed was broken and the one day out of four that we had maid service, they seemed to only half finish the job. They may be very short of staff."

"We spent the night after a wedding in nearby Northampton. It was a lovely place to return to at the end of a long day. We enjoyed our breakfast the following morning, both the buffet selections (especially the coffee cake muffins) as well as our conversation with staff member Kristen. We always try to support small businesses in the places where we travel and the Dasniel Stebbins House did not disappoint!"

"Quaint and comfortable stay for our one night in the most adorable town of Shelburne Falls. A walk to the river and the bridge of flowers at sunset gave us the most beautiful pictures. Owner was kind and helpful. We stayed here while my son biked at Thunder Mountain-a quick easy 10 min drive away and would stay again."

"When I pulled into the parking lot my first impression was oh my. Not what I expected. The hallways smelled like musty and dirty."

"They have an onsite gym but it doesn’t open until 8am, so wasn’t able to access it before leaving for work commitments. Breakfast was the low point, pretty greasy and unappetizing. Nowhere to sit even if the table were unoccupied as they were so sticky and dirty. The rest of the hotel was spotless so it was a little surprising. Rooms are clean and spacious. Overall good experience."

"Y"

"Good"

"👑"

"Good location. Friendly staff. Clean"

"First rate"

"I really like the set up of the rooms in a Tru Hilton hotel. Beds are great, bathroom is great, hooks on the wall, a pull out desk so you can watch tv. Heating and cooling system works well. Great hotel."

"We were pleased with the cleanliness of the facility, the polite and happy staff, the breakfast selections, and the quiet room."

"Water leak caused water to be shut off during the night. We were told they were waiting for maintenance to come in at 8:30 am. No showers, no toilets, no sense of urgency from the staff. TV barely functioned. Not the first time we've experienced this at this hotel in the past year. We were told the problem would be addressed but clearly that was lip service. Rethinking using this hotel on our periodic trips in the future. No offer of a discount or credit on a future stay."