Niagara Square Shopping Centre

It is a beautiful hotel, and the staff went above and beyond to make our experience extremely positive! My only disappointment was that our room did not come with a microwave. With a kitchenette as part of the suite, I assumed a microwave would be included! Otherwise, it was top-notch.

Very clean and modern decor. Best buffet breakfast ever! Staff very friendly and professional

We picked this hotel as it seemed to get decent reviews, was reasonably priced but more importantly was close enough walking distance to a concert venue we were planning to attend and was very close to the subway station. To be honest, room very much seemed like it was recently renovated, but almost like it was designed by what Chat GPT would think a hotel room should be. Ie. no outlets to plug phones into by any of the bedside tables. Bedroom lighting was either darkness or a billion watt light bulb installed in the 2 lamps. TV service was very dated. Bathroom had basically zero counter space for toiletries. Main sitting area felt cavernous like it was missing furniture, room had lots of space but no dressers or luggage racks to lay out clothing/luggage/etc. We had to use the ironing board from the closet to lay out our clothing. Overall, all of this could be overlooked if the room itself didn't overbearingly smell like paint fumes - as if the room was painted the day before we checked in. We didn't stay in the room very much but was certainly off putting while we were briefly in it over the 2 nights we booked. Coffee machines in the 'guest lounge' also had almost a weird 'secret handshake' to get it to work that another guest had to demonstrate for me in order to make a cup of coffee in it. - ie if you've pressed brew 9 times and nothing's happened, don't give up just yet...press it like 14 more times and coffee with be yours eventually lol