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"Room was ok, but fairly run down. Staff was friendly. Housekeeper was aggressive and kept trying to enter the room even after we asked for no service."

"Great location near Broadway theaters and Times Square! Great staff and very commendable accommodations. I would definitely stay here again for my next visit to Broadway and Times Square!"

"Easy friendly check in . Our room was very clean , comfortable bed and pillows. The furniture is a little dated but comfortable . Erika at the concierge desk was most helpful and very friendly . She helped us numerous times with a smile and kind demeanor . Trinida who works on Sunday was also quite helpful and kind. The hotel is a great location to theater , dining and transportation . We had a Pleasant visit ."

"If you're planning on taking public transportation from the airport or around town - this location could not be better. Being connected to GCS made getting around so easy! The hotel itself is fine. They let us check into our room at 9:30am without any issue. The bathroom had a mildew-y smell and the hot water wasw luke at best, but overall ok. The beds were comfortable. And the hotel was pretty quiet. I would stay here again."

"In the morning I couldn't receive a receipt that I needed because nobody was there in the front desk. And still haven't been shared after 5 hours passed from the check out time ended. The room was not like the one originally promised to have. Dissappointing."

"Awful staying not coming back AT ALL! "

"Dingy outdated room with a lumpy old bed with deep ruts. Hot water in the shower had to run for 5 minutes before turning warm each time. "

"Al momento de realizar la reserva a través de su plataforma, no se informó de manera clara ni visible la existencia de un cargo diario obligatorio ('Destination Fee') de aproximadamente $35 por noche, adicional al precio de la habitación. Esta falta de transparencia me impidió tomar una decisión informada al momento de reservar. Adicionalmente, al realizar el check-in, el personal del hotel me indicó que dicho monto de $35 diarios podría utilizarse íntegramente como crédito en consumo de alimentos y bebidas del establecimiento. Basándome en esa información, utilicé ese crédito en productos de comida del hotel. Sin embargo, al momento del check-out, me informaron que el crédito real para alimentos y bebidas era únicamente de $10 por día, no de $35 como me habían indicado. Esto representa dos problemas concretos: 1. Información incompleta en la plataforma de Expedia al momento de la reserva. 2. Información incorrecta proporcionada por el personal del hotel, que me llevó a tomar decisiones de gasto basadas en datos erróneos. En resumen, me cobraron 50 dolares mas por dia de lo que decía la reserva."