Dear nonとfan:Thank you for your feedback . We are sorry the room and meal was not meet your expectation. Please accept our sincere apologies for any discomfort this may have caused.We do hope you will allow us the opportunity to accommodate you again on some future occasion.
Best Regards'
UINN was definitely a unique, albeit fun place to stay. You literally did not have to leave the room for anything other than to explore the city!
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เข้าพัก 2 คืน, ธันวาคม 2019
การตอบกลับจาก UINN RELAX วันที่ 9 ม.ค. 2020
Dear,
Many thanks for your selection to have a holiday at UINN RELAX and your recommendation will be the momentum of all of us.
We wish your next visit in the near future and let us have the chance to serve you again. Thank you!
Best Regards,
UINN RELAX
I would have given it four stars except the room smelled like smoke, really bad. It said no smoking but it was super strong. The room, hotel, breakfast and everything else we’re fine, but this one thing is a deal breaker
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เข้าพัก 1 คืน, ธันวาคม 2019
การตอบกลับจาก UINN RELAX วันที่ 9 ม.ค. 2020
Dear ,
Thank you for taking the time to provide us with your feedback. We take your feedback very seriously as it is our priority to ensure every guest leaves happy and satisfied.
We are very sorry to hear about your recent experience, we have addressed this issue with corresponding teams to working on that. Thank you again for staying with us and for leaving us a thorough review.
Thank you again and we wish to see you again soon.
Bset wishes
We booked the grand suite (with jacuzzi and pool) for 2 adult and 1 child
The stay was great room come with ktv system n suana too
Location is great too just few mins walk to Mitsui outlet Linkou and if you are driving the room have a free parking garage provide
It’s highly recommended
Anna Rachel
เข้าพัก 2 คืน, พฤศจิกายน 2019
การตอบกลับจาก UINN RELAX วันที่ 20 ธ.ค. 2019
Dear: Anna Rachel
Greetings from UINN RELAX
Thank you for posting this great review about your visit.
We are happy to know that you fully enjoyed our facilities and services and we are looking forward to welcoming you back again!
Best regards,
UINN RELAX
貴賓您好,
非常感謝您抽空給予我們寶貴的意見以及批評與指教。
對於這次住宿的經驗未能達到預期,我們深表歉意。六月起商務房住宿已無泡麵但其他車庫房一樣附泡麵,我們已經將您所述的其它意見,向相關部門反映並要求做出改善,期望能未來能提供更好的服務給每一位造訪的賓客。
Best regards,
悠逸休閒旅館
6/10 พอใช้
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เดินทางกับครอบครัว
1 ก.ค. 2019
ชื่นชอบ: สิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: ความสะอาด
Good location but cleanliness is not quite good. Will it consider stay there again
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เข้าพัก 3 คืน, มิถุนายน 2019
การตอบกลับจาก UINN RELAX วันที่ 13 ก.ค. 2019
Dear :
Thank you for sharing your experience at UINN RELAX.We deeply appreciate that you are willing to let us your valuable feedback. We are very sorry to hear that cleanliness has caused you unhappy during your stay. We have notify our housekeeping team to ensure our cleaning standards will not be compromised again. Thank you again for bringing these to our attention.
Please know that we are listening and hope to have another chance to welcome you back for a better stay on your next trip.