"Staff uncooperative, front desk kept play on the phone when I checked in. Misleading regarding parking and breakfast as both for extra money. Bed was twin while I booked king.I should have two beverages for free, did not happen. Valet parking is terrible, he brought my car toward the end of street, on a rainy day, and when asked, all this side is valet pick up and was rude. "
"Out stay in the " deluxe" room was disappointing.The room had no windows and was not at all like the rooms shown in the hotels advertising.We were also surprised by a $20 per day fee for amenities we didn't request -mainly cheap bottled water and a small outdated fitness room.There was a complete lack of room service, and during our 4- day - stay the room was never cleaned.Towels were only changed and the trash emptied after we asked on day 3- and even then it required a reminder.On the positive side , the location was great and the restaurant was very good.The lobby was probably the highlight of the property- it was nicely decorated and welcoming.Unfortunately the rest of our stay didn't live up to our expectations and we will not return to this hotel."
"The location was perfect!! Beds are comfortable. We loved sitting out in the courtyard. The pool area was nice as well. I loved the touches and the decor!"