The hotel was beautiful and the staff was very welcoming. The valet staff were very reliable. The bar is beautiful and the bartenders were funny and friendly. Thank you for a great stay. I will be back!
Le Pavillon is a beautiful hotel, impressive and grand lobby and a beautiful bar back. Note the fabulous chandeliers and the orchids! Guest room was well appointed and aesthetically quite pleasing. Check-in and check out simple and straightforward at the hands of welding staff. Definitely worth a revisit.
If you like to enjoy the proximity to the French quarter and be to a waking distance to most of the attractions but at the same time you want a tranquility at night and not people walking 24/7 in front of your hotel this is the right place. The hotel is beautiful and the staff are great. The have some foreign students working there that went above and beyond in the service. I’ll definitely be back
It’s our 3rd time staying here, I have two complaints. The hair dryer in our room didn’t work and I needed it. The wait time to get our truck was way too long. Other than that, the hotel was great.
Our stay was fine but not as wonderful as I thought it would be. The bathroom had water all over the floor when you showered. The worst was the scratchy old robes they provided. They were small and felt terrible. My husband’s looked like a child size. I would not stay again.
The hotel is much older than what they show you on the website/online. The rooms are outdated (even the “upgraded” ones), they charge you $8 for a water bottle in the room. There is one bar downstairs, they don’t offer any food or snacks, just drinks. Convenient location, but it’s a sketchy area overall. I wouldn’t go back.
Staff were helpful.
Room was a disappointment. Toilet ran from time we arrived and barely flushed so had to use the lobby. Informed night staff the same night and Saturday, yet no one came. Room smelled of wet dog and Fritos. Bathroom shower door water stripping and back wall grout (about eye level) had black mold & glass shelf under sink was filthy with rust and slime. Guests on same floor were excessively loud in room next to us as were in the hallway every evening up through 1:00am, even Friday with an argument that lasted 10 minutes. Rooftop was not open either. We chose the Le Pavillon because we enjoy staying in the CBD & most of the Tribute properties exceed our expectations over other Bonvoy properties. This weekend was supposed to be an incredibly special time for us and it was a let down to say the least as it related to our return each day to the hotel.