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"Great hotel with great staff. The room is clean and has everything you need. Hotel transportation has reasonable fixed price and there are many drivers available. These drivers are very nice and polite. Breakfast is good but they serve the same menu everyday."

"Very professional and customer friendly check in staff"

"Friendly people"

"Enjoyed stay, professional courteous staff"

"Staff are very caring and friendly "

"Good service "

"The friendliness of the staff and employees would definitely make me have a desire to return to this location when returning to Nairobi. They all made it so fun and enjoyable to be there. Each and every one of them were always willing to do what it takes to make your stay more enjoyable and always with a smile."

"I booked this hotel but didn’t stay as I was upgraded to the Pullman next door due to building works."