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"Check-in was fast, professional, and very welcoming. The hotel is very clean and well maintained, with beautiful surroundings and an amazing beachfront. There are many restaurant options, and the pools are excellent. The adults-only pools are a great improvement and make the stay more relaxing. Things that could be improved: Room cleaning was not always done at a convenient time, and sometimes only in the afternoon. Dinner is buffet style with a wide variety of food, but the quality could be better. At breakfast, the dining area can be quite warm and there were sometimes flies around the food, which was a bit unpleasant. The gym is new and well equipped, but the large windows create a greenhouse effect, making it hot and humid during workouts. Overall, we had a great stay and would definitely come back."

"Return customers, this hotel is the only place i will stay in Karon. The staff are absolutely amazing, the hotel manager Mr Sun is one in a million, talks and laughs with the guests, he will get you a coffee. My wife became ill and without hesitation Mr Sun transported us some 20km to hospital and waited with us until were being looked after..you will not be disappointed staying here with Mr Sun and his amazing team"

"Excellent "

"Our stay at the Merlin Beach was lovely. Good facilities for adult and children. Service was lacking considering it is 5 star. However everyone was very friendly. I would come back again."