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Hakuba Sunvalley Hotel

3.0 star property
Skiers carve through fresh powder before unwinding in natural hot springs at this mountain retreat, where billiards and arcade games provide evening entertainment

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Located at the foot of Hakuba Valley Ski Area, this family-friendly hotel offers ski-in/ski-out access and relaxing natural hot springs. Guests enjoy the on-site restaurant, arcade/game room, and billiards table. Free in-room WiFi and luggage storage complete the experience.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Family Suite, Non Smoking, Annex Building (Special Japanese-Western room)

Family Suite, Non Smoking, Annex Building (Special Japanese-Western room) | In-room safe, blackout curtains, free WiFi, bed sheets

Family Suite, Non Smoking, Annex Building (Special Japanese-Western room)

Highlights

Separate sitting area
Fireplace
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Private bathroom
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 3 Single Futons

View all photos for Superior Room, Non Smoking, Annex Building (Japanese-Western room)

Superior Room, Non Smoking, Annex Building (Japanese-Western room) | In-room safe, blackout curtains, free WiFi, bed sheets

Superior Room, Non Smoking, Annex Building (Japanese-Western room)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Fireplace
Air conditioning
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 3
  • 2 Single Beds and 1 Single Futon

View all photos for Twin Room, Non Smoking, Annex Building (Western-style room)

Twin Room, Non Smoking, Annex Building (Western-style room) | In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room, Non Smoking, Annex Building (Western-style room)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Fireplace
Air conditioning
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Non Smoking, Annex Building (Western-style room)

Double Room, Non Smoking, Annex Building (Western-style room) | In-room safe, blackout curtains, free WiFi, bed sheets

Double Room, Non Smoking, Annex Building (Western-style room)

Highlights

Separate sitting area
Fireplace
Air conditioning
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, Non Smoking, Annex Building (1505,Japanese-Western room)

Standard Suite, Non Smoking, Annex Building (1505,Japanese-Western room) | In-room safe, blackout curtains, free WiFi, bed sheets

Standard Suite, Non Smoking, Annex Building (1505,Japanese-Western room)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Fireplace
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons

View all photos for Triple Room, Non Smoking (Main bldg with loft, Japanese Western)

Triple Room, Non Smoking (Main bldg with loft, Japanese Western) | In-room safe, blackout curtains, free WiFi, bed sheets

Triple Room, Non Smoking (Main bldg with loft, Japanese Western)

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Fireplace
Air conditioning
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Mountain view
  • 22 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Comfort Room, Resort View

Comfort Room, Resort View | In-room safe, blackout curtains, free WiFi, bed sheets

Comfort Room, Resort View

Highlights

Separate sitting area
Fireplace
Air conditioning
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Resort view
  • Sleeps 6
  • 1 Large Single Bed, 1 Single Bed and 4 Single Futons

View all photos for Deluxe Room

Deluxe Room | In-room safe, blackout curtains, free WiFi, bed sheets

Deluxe Room

Highlights

Separate sitting area
Fireplace
Air conditioning
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Mountain view
  • 30 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Family Double Room

Family Double Room | In-room safe, blackout curtains, free WiFi, bed sheets

Family Double Room

Highlights

Separate sitting area
Fireplace
Air conditioning
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Mountain view
  • 30 sq m
  • Sleeps 2
  • 1 Large Single Bed and 1 Double Bed
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About the area

Hakuba is home to Hakuba Sunvalley Hotel. Hakuba Goryu Ski Resort and Hakuba 47 Winter Sports Park are worth exploring if an activity is on the agenda. Happo-one Adam Gondola and Hakuba Happo-One Ski Area are two other places to visit that come recommended. Relax and indulge in the area's hot springs, or seek out an adventure with mountain biking, hiking/biking trails and mountain climbing nearby. Visit our Hakuba travel guide
Map
26031 Kamishiro, Hakuba, Nagano, 399-9211

What's nearby

  • Hakuba mountain range on a clear sunny day. The very steep mountain area is between two ski resorts, Happo-One and Goryu. A natural flat area between the ranges is inhabited by the local villagers.; S
    Hakuba Goryu Ski Resort
    1 min walk - 0.0 km
  • Hakuba 47 Winter Sports Park
    Hakuba 47 Winter Sports Park
    3 min drive - 2.7 km
  • Happo ski resort
    Hakuba Happo-One Ski Area
    4 min drive - 3.1 km
  • Chokoku-ji Temple
    10 min walk - 0.9 km
  • Hakuba Green Sports Park
    3 min drive - 2.3 km

Getting around

  • Hakuba Station
    8 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto)
    85 min drive

Restaurants

  • カフェテリア ハル
    13 min walk
  • 虹屋丼丸 白馬店 Nijiya Donmaru
    3 min drive
  • Farm Hakuba Kitchen and Marche Nou Cafe
    14 min walk
  • 酒菜肴房 ゆきまる
    16 min walk
  • レストラン アリス
    3 min drive

About this property

Hakuba Sunvalley Hotel

Family-friendly hotel near Hakuba Goryu Ski Resort
Located close to Hakuba 47 Winter Sports Park and Happo-one Adam Gondola, Hakuba Sunvalley Hotel provides an arcade/games room and a restaurant. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access, a free ski shuttle and downhill skiing. For some rest and relaxation, visit the hot springs. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • Taiwanese breakfast (surcharge), a vending machine and a lift
  • Luggage storage, snow sports gear and a billiards/pool table
Room features
All guest rooms at Hakuba Sunvalley Hotel boast thoughtful touches, such as fireplaces and air conditioning, in addition to amenities, such as free WiFi and separate sitting areas.
Other conveniences in all rooms include:
  • Highchairs and children's dinnerware
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with shower/bath combinations and free toiletries
  • Separate sitting areas, heating and limited housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Street parking available
  • Free ski shuttle
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily Taiwanese breakfast available 7:00 AM to 8:30 AM for a fee: JPY 1,500 for adults and JPY 1,000 for children
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 4,000; reservation required

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Cross-country skiing
  • Downhill skiing
  • Hot spring
  • Ski equipment rentals
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Snowboarding

Family friendly

  • Arcade/game room
  • Children's dinnerware
  • Children's toys
  • High chair

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Spa

  • Hot spring
  • Hot springs open from 9:00 AM - 11:00 PM
  • Hot springs water temperature - 40 ºC

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Fireplace
  • Heating (climate-controlled)
  • Laundry detergent
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 3:00 PM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check in by 6:30 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for Taiwanese breakfast: from approximately JPY 1500 for adults and from JPY 1000 for children
  • Hosted evening meal: JPY 4000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 9:00 AM to 11:00 PM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hakuba Sunvalley Hotel Hotel
Hakuba Sunvalley Hotel Hakuba
Hakuba Sun Valley Hotel Annex
Hakuba Sunvalley Hotel Hotel Hakuba

Frequently asked questions

Is Hakuba Sunvalley Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hakuba Sunvalley Hotel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hakuba Sunvalley Hotel?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hakuba Sunvalley Hotel?

Checkout is at 10:00 AM.

Where is Hakuba Sunvalley Hotel located?

Set amidst the mountains, this ski-in/ski-out hotel in Hakuba is steps from Hakuba Goryu Ski Resort and within 6 mi (10 km) of Hakuba 47 Winter Sports Park and Happo-one Adam Gondola. Hakuba Happo-One Ski Area and Happo One Sakka Ski Lift are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hakuba Sunvalley Hotel Reviews

8.4

Very good

8.4

Cleanliness

7.8

Amenities

8.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 23 out of 47 reviews
Rating 8 - Good. 13 out of 47 reviews
Rating 6 - Okay. 8 out of 47 reviews
Rating 4 - Poor. 1 out of 47 reviews
Rating 2 - Terrible. 2 out of 47 reviews

Reviews

10/10 Excellent

Osama

Liked: Cleanliness, amenities, property conditions & facilities
A wonderful stay. Great people. Fantastic breakfast + dinner. Right on the IImari ski lift.
Stayed 4 nights in Dec 2025

10/10 Excellent

Christian K

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and very helpful. We arranged pick up and drop of from transportation hubs through them
Stayed 6 nights in Jan 2026

10/10 Excellent

Katherine

Liked: Cleanliness, amenities
Both Yuori and the other receptionist were very helpful and courteous during my stay. I injured myself skiing and Yuori was especially helpful with bags and transport.
Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Liked: Cleanliness, amenities
We had a wonderful stay. The staff were absolutely delightful and went out of their way to accommodate any requests including the dietary requirements of one person in our group. We were on the breakfast and dinner meal package and the options each day were fantastic, with a vast selection of European and Japanese options. One thing to note is that the hotel isn’t located in a town centre. Instead, it’s directly opposite a beginner lift in the Imori area, giving easy access to the slopes. The hotel itself is fairly basic, but it’s very clean and the staff more than make up for it with their warmth and helpfulness. There are free hot drinks in the foyer, an onsen, washing/drying facilities and the hotel will provide free transfers to train/bus station (or even to Lawsons/711 if you need supplies!) There’s also a games room with a pool table and table tennis. If you’re looking for nightlife, this probably isn’t the spot for you; but for a relaxed, comfortable tradtitonal Japanese ski stay, we couldn’t fault it.
Stayed 7 nights in Jan 2026

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for skiing.
Stayed 5 nights in Jan 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort

Terrific location and friendly staff

Great location next to Goryu ski resort. Easy to get to Echoland nd other ski resorts on the bus services. Staff were very friendly and helpful.
Stayed 5 nights in Feb 2025

8/10 Good

Carolyn R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoy meals at the hotel!

Food was wonderful! Japanese style breakfast available and other delicious foods as well. Dinner had hot pot style dish as well as other buffet style foods.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visited Hakuba Sun Valley with my partner and 2 children and we LOVED it! The location is amazing, directly opposite the chair lift, and the staff were helpful, friendly and attentive. We will definitely be staying here again next season!
Stayed 4 nights in Mar 2025

8/10 Good

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
Staying right on the snow - ski in ski out was fantastic! Not many dining options at night so either eat early or get shuttle into echo land
Stayed 6 nights in Jan 2024

6/10 Okay

Snezana

Liked: Staff & service
Disliked: Cleanliness
Ski Slopes outside your door.
Stayed 4 nights in Jan 2025

6/10 Okay

Rob C

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Meh facility/Great staff

If you need a place to stay and there’s nothing else available this will do. The main light switch as you enter our room was kept on with a toothbrush stuck into the socket LOL. Great staff! Excellent service from the front desk but it’s a rundown older Hotel that basis its prices off of convenience to the beginner lift.
Stayed 2 nights in Feb 2025

10/10 Excellent

Wee Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100% recommend! The staff are all super helpful. Breakfast and dinner are delicious! When we first arrived at Hakuba station, the hotel said they will arrange a pick up for us. The moment we stepped out of the station, the hotel staff was there waiting with a signage that made it easy for us to find. He was even willing to bring us to a nearby convenient store to buy stuff if needed, even though we didn't need to. At the hotel, we managed to get early check in which was great and allowed us to get our ski equipment and lesson for the kids at 2pm. The hotel staff was very helpful and pointed us to nearby places where we can quickly get our gear and lessons. We managed to get the last lesson slot for the day at Iimori with an English speaking instructor. For the next day, there were no more lessons available at Iimori but the hotel managed to helped us book the last Chinese speaking instructor at Hakuba Goryu, which was great. We can speak English and Chinese, but not that much of Japanese. The hotel staff was even so kind to send us over to Hakuba Goryu as we had two young kids, so we don't have to walk a bit to wait for the shuttle bus. On our last day, we used the new ski equipment rental shop right at the hotel and just walked across to the slopes to snowboard. We managed to get a morning session in after we check out and leave our bags with the hotel. After which the hotel staff send us to Hakuba station to catch our train! Thank you and loved our stay!
Stayed 2 nights in Dec 2025

8/10 Good

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property are unbelievable. They go out of their way for you. The hotel has pretty much ski in, with access to the chair lift right outside the front door. Dinner is amazing, breakfast is not as good, but has plenty on offer with fruits, hot and cold options. The onsen downstairs was renovated whilst we were staying there and looks great, much more inviting. Access to the Hakuba Valley Shuttle just up the road, walkable. Although the idea of sleeping on a mattress on the floor and living out of suitcases was not appealing at first we got used to it, and ended up enjoying our stay thoroughly.
Stayed 7 nights in Jan 2025

6/10 Okay

Jason

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was functional but very tired/worn. A lot of smelly kerosene heaters to keep things warm, which was not great. I'm 6t'3" and couldn't shower in the tiny bathroom. There is a small functional onsen downstairs, opens at 16:00 but not really warm until about 17:00 o so. Breakfast is functional but pretty plain; not a lot of variety day to day. The family that runs it is LOVELY and very accommodating, I can't praise them enough for the service, but I'd call this a two star property at best.
Stayed 6 nights in Feb 2026

10/10 Excellent

Yuen Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Excellent location in the iimori area.
Stayed 3 nights in Feb 2023

10/10 Excellent

RAJITHA MILINDA

Liked: Cleanliness, staff & service, amenities
Awesome staff. Right in front of chair lift. Can’t go wrong with this place.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 4 nights and it was the perfect spot for skiing. Just opposite the beginner slope chair lift and only a short walk from the ski school. The staff were excellent and very welcoming, especially the man at reception. We really appreciated the buffet dinner after long days of skiing. Would definitely recommend booking a stay here. Rooms are very cosy and beds are comfy.

8/10 Good

Simplicio Jr Amorillo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2024

8/10 Good

Kazunori

Liked: Cleanliness, staff & service, amenities
I arrived at 9pm. All I need was bed, so it's necessary and sufficient.
Stayed 1 night in Oct 2024

10/10 Excellent

JOSHUA

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was fantastic - location is ideal for snow access with one lift across the road (10 metres) and another two within a short walk. The runs at the resort at perfect for early beginners, but easily connect to the gondola for more experienced riders. Location is too far from restaurants to walk, a shuttle or taxi is required. We didn't mind, the food at the hotel was great and we preferred the excellent snow access. Staff were really helpful, picking us up from Hakuba Goryu and dropping us off on the way out. The food was really good - a few rotating buffets for breakfast including different types of eggs (scrambled, poached, boiled, omelette) and sides like bacon or pork or sausages. Dinner was wonderful each night - something different and Japanese plated for us along with a buffet selection or sides. Bathroom was small but serviceable, room size was otherwise good. I read some of the really negative reviews before coming and it made me incorrectly worried about the hotel - we had a great experience and I don't understand those reviewers at all. This was a great lodge like experience right on the snow.
Stayed 7 nights in Feb 2026

8/10 Good

Agnes

Liked: Cleanliness, staff & service, amenities
十分近雪場，地點方便，員工友善。
Stayed 2 nights in Dec 2024

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食べ物が美味しかったです。 スタッフさんも親切でとっても良かったです。
Stayed 1 night in Feb 2023

10/10 Excellent

マサコ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋の壁にエアコン取り付け金具が、 剥き出しでそのままありましたが、 大きな絵やポスターなど 飾ってはいかがでしょうか？ 朝食が更に暖かいと嬉しいです。 大変お世話になりました。😌
Stayed 1 night in Feb 2022

10/10 Excellent

WATANABE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ゲレンデからも近く良かったです。
Stayed 2 nights in Feb 2022

10/10 Excellent

Daichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
受付の方の対応が丁寧で良かった。 部屋も綺麗。
Stayed 1 night in Jan 2022