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"The house keeper, named Emie, is Chinese American. She is the most wonderful hotel house keeper who we ever meet. She loves her job and perform well in all her duty. On top of those, her customer services relationship (CSR) is perfect, not only with us though with all other guests, as we had seen. The hotel is located at the best location and all services are excellent. Concierge service helped us dealing with Airport Limousine driver who is also excellent. We will be delighted to stay at...

"Excellent service "

"Great location, friendly staff, clean, and best all of for me - quiet at night!! Will definitely put The Library Hotel on my short list of return hotels. "

"Very professional and polite staff. Love the bag drop so we could still sightsee after checkout and not have to lug our backpacks around. Cute hotel with boutique feel. "

"Iroquois very clean & people. Ice "

"The hotel was so comfortable and cozy. The room was very clean and quiet. Everything we needed was there. I would absolutely stay here again. Very close to many popular places."

"Very good and close to everything."

"Great choice for 5th Avenue. The location is great for shopping. The hotel room is comfort with a warm atmosphere."

"The premier suite was spacious, one of the larger rooms we’ve stayed at in over 35 years of staying at NYC hotels. There was a very comfortable and soft king bed in the bedroom, with a full clean bath attached, and a separate sitting area living space complete with sofa bed which was ok. The kitchenette was clean and sizable, complete with mini fridge and microwave, and small dining table, perfect for sitting to eat leftovers or a takeout from one of the many nearby restaurants. Room overall was...

"Always a pleasure to stay at The Chatwal. Enjoyed our stay and the room and staff were great. "

"Nice sized room. Big bed. Clean."

"All was well with this hotel. I enjoyed it. It was clean and comfy. "

"The staff were probably our favorite part. And yes, the room was super clean, and over all quite comfortable. The only thing that wasn't my favorite was the "vouchers?" I had no idea that we would be charged for the vouchers that we were given for the room to use in your restaurant? I didn't ask for them (3), and they were literally referred to as "complimentary?" So when I received a bill for them, I was actually upset. If we weren't late for a plane there would have been an in depth...

" Clean, helpful housekeeping, wish it had a bigger lobby but still great hotel"