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Citizen Hotel

3.0 star property
Adults-only hotel with free valet parking and 24-hour front desk

Choose dates to view prices

Photo gallery for Citizen Hotel

Dinner served, sea views
Lobby
Front of property
On the beach
Dinner served, sea views
Located on Juhu Beach, the Citizen Hotel combines comfort with relaxation. Guests can enjoy a cocktail at the bar or dine with ocean views at Bay View restaurant. The property offers free in-room WiFi and dry cleaning services, while attentive staff ensures a seamless experience.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Parking available
  • Parking included
The current price is ฿2,006
฿2,106 total
includes taxes & fees
2 Nov - 3 Nov

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Ceiling fan
Rainfall showerhead
Private bathroom
Minibar
  • 16 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Ceiling fan
Rainfall showerhead
Private bathroom
Minibar
  • 17 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
960, JUHU TARA ROAD,960 3 1, Mumbai, Maharashtra, 400049

What's nearby

  • Juhu Beach - 1 min walk - 0.0 km
  • ISKCON Temple - 3 min drive - 2.7 km
  • Versova Beach - 5 min drive - 4.4 km
  • Kokilaben Dhirubhai Ambani Hospital & Medical Research Institute - 5 min drive - 5.1 km
  • U.S. Consulate General - 8 min drive - 7.6 km

Getting around

  • Mumbai Khar Road Station - 4 min drive
  • D.N. Nagar Station - 4 min drive
  • Chhatrapati Shivaji International Airport (BOM) - 26 min drive

Restaurants

  • ‪Melting Pot - ‬7 min walk
  • ‪Shiv Sagar - ‬4 min walk
  • ‪Hotel Sea Princess - ‬6 min walk
  • ‪Citizen Hotel - ‬1 min drive
  • ‪Soho House - ‬4 min walk

About this property

Citizen Hotel

Hotel near Juhu Beach
You can look forward to a coffee shop/cafe, dry cleaning/laundry services and a bar at Citizen Hotel. The on-site restaurant, Bay View, features ocean views and dinner. In addition to a business centre, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge) and a reception hall
  • Luggage storage, a front desk safe and a 24-hour front desk
Room features
All guest rooms at Citizen Hotel have thoughtful touches, such as 24-hour room service and premium bedding, in addition to amenities, such as free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Fridges, electric kettles and ceiling fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: INR 885 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bay View
  • Sea Side Patio

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1982
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are available for INR 2000 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately INR 885 per person
  • Airport shuttle fee: INR 1568 per vehicle (maximum occupancy 3)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: INR 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Citizen Hotel Mumbai
Citizen Mumbai
Hotel Citizen
Citizen Hotel Hotel
Citizen Hotel Mumbai
Citizen Hotel Hotel Mumbai

Frequently asked questions

Is Citizen Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Citizen Hotel?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Citizen Hotel on 2 Nov 2025 start from ฿2,005.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Citizen Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Citizen Hotel?

Check-in start time: 2:00 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Citizen Hotel?

Checkout is at noon.

Does Citizen Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of INR 1568 per vehicle applies.

Where is Citizen Hotel located?

Nestled on the beach, this Juhu hotel is within 1 mi (2 km) of Juhu Beach and ISKCON Temple. Nanavati Super Speciality Hospital and Linking Road are also within 2 miles (3 km).

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Reviews

Citizen Hotel Reviews

7.2

Good

7.2

Cleanliness

8.0

Location

7.8

Staff & service

7.4

Eco-friendliness

6.8

Property conditions & facilities
Rating 10 - Excellent. 58 out of 228 reviews
Rating 8 - Good. 78 out of 228 reviews
Rating 6 - Okay. 40 out of 228 reviews
Rating 4 - Poor. 30 out of 228 reviews
Rating 2 - Terrible. 22 out of 228 reviews

Reviews

6/10 Okay

GULSHANKUMAR

Disliked: Staff & service
Ok hotel not worth the price you pay
Stayed 1 night in Sep 2025

10/10 Excellent

Kavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. And kind. Much appreciated.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kishore

Perfect for a night stay
Stayed 1 night in Jan 2025

10/10 Excellent

Yvette

Liked: Staff & service, amenities, property conditions & facilities
The beach and the restaurant was nice and the staff was really nice. The room was clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Hemant

Liked: Amenities, property conditions & facilities
Good location.
Stayed 1 night in Sep 2024

8/10 Good

Shahid Hussain

Liked: Staff & service
Overall very good value. Very friendly staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Citizen Hotel was a great stop for me on the way to the International Airport. The room was very comfortable and I enjoyed the buffet before leaving for the airport. The staff was very helpful.
Stayed 1 night in Oct 2024

8/10 Good

Keyur

Liked: Cleanliness, staff & service, room comfort

Beautiful location by the beach

We had a short stay before our flight to Toronto. It is a great location by the beach, in a nice neighborhood. The room was nice and clean with all amenities. The staff was very courteous and helpful. No complaints at all.
Stayed 1 night in Jan 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities
Honestly, the rooms and bathrooms have seen better days. However, and it’s a BIG however, I would definitely stay again. The restaurant, with it’s terrace overlooking the beach is really excellent. Skip the continental options, the Indian food is superb. Also, the staff, and especially the young folk serving in the restaurant are lovely: sweet and helpful. Breakfast, watching the waves roll in on Juhu beach, is a memorable experience.
Stayed 5 nights in Feb 2025

10/10 Excellent

ASHOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing. Location of the hotel is great even though room size was small. This Propery is right on the beach. Service given by the employees and the breakfast was really good.
Stayed 2 nights in Feb 2023

6/10 Okay

Saraswat

Liked: Staff & service
Disliked: Property conditions & facilities
Average.
Stayed 2 nights in Feb 2025

8/10 Good

Mikeson

Liked: Staff & service
Disliked: Amenities
The staff and management were excellent. The location and security was also good, but unfortunately, the property is a little dated and dusty probably due to it’s seaside location. Overall, an okay place.
Stayed 11 nights in Jan 2023

4/10 Poor

Ronald

Disliked: Staff & service, amenities
Rude and unhelpful front desk staff. Low ceilings. Noisy as hell. Construction site next door.
Stayed 2 nights in Jan 2025

8/10 Good

peter

Liked: Staff & service, property conditions & facilities
Wonderful.customer service
Stayed 3 nights in Feb 2024

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

We enjoyed our stay in the hotel. No problems at all. Very professional staff eager to help. Clean rooms. Everything was good. Recommended.
Stayed 1 night in Jan 2023

4/10 Poor

Raakhee

Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible room

We booked for three person occupancy, however the room was too small for three people. It smelt bad, dusty, No wifi, even though it is advertised. Only good thing was staff was very nice

6/10 Okay

RAMANANDA

Not so good , not spacious, congested
Stayed 3 nights in Dec 2022

8/10 Good

Ajay

Liked: Cleanliness, staff & service, room comfort

Ok

Nice little hotel...was here 12 years ago and i can see, feel the difference. Even the type of local clientele is different. Hotels needs an upgrade espcially restuarant..i did not risk eating .. The room was nice and comfortable. Nothing special but i would stay again. Reception was also good and quick, woke me as requsted. The owners just need to invest in the hotel and staff otherwise its going to be run down .
Stayed 1 night in Nov 2023

4/10 Poor

Chandravadan

Disliked: Cleanliness, property conditions & facilities
I always stay in this hotel for its outside sea front dinning and sitting to relax my holiday but this time expedia and citizen hotel thoroughly let me down with my family as it was your responsibilty to check if this hotel was in construction. this is not fare at all as my holiday was ruined. please I would like you to refund my monies
Stayed 3 nights in Jun 2024

4/10 Poor

Hardik

Liked: Staff & service
Disliked: Room comfort

The location was the hotel was good but it was too

I paid around Rs. 5300 but I do not find it worth to spend this much for the services I got. The hotel was totally different as it was shown in the pics. I thought I will get the view of the beach as it was shown in the pics but I got the view of a dirty building. It was not a feel good factor when you enter in your room. It was a disappointing experience with Expedia.

4/10 Poor

Phu Ng.

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Not so good

Hotel's position is good but the coconut trees will disturb your view from roof top to the beach, so that meaningless with the beach view. Also, someone rate this hotel is one of 5 best places to watch Ganesha Chaturthi Festival in Mumbai; that is a misleading. The festival in Juhu beach cannot compare with Chowpatty Beach - where is main place for dimming Ganesha Idols with hundred thousand Mumbai people gathering. Citizen Hotel's position just good for quiet vacation and near airport; in contrast it is very far from any attraction tourist place in Mumbai Staffs are very good and helpful. Rooms are old The A/C is terrible, it cannot switch off and if you dare to try off it, A/C will blow the humid into the room make whole the room soaking. I got damaged my new camera and laptop because of this.

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at this hotel and, unfortunately, I must say my experience was far from satisfactory. The first issue was the cleanliness; it was evident that the hotel has seen better days, but the level of upkeep was not up to standard. It was quite dirty in several areas, which made my stay uncomfortable. Moreover, the noise level significantly impacted my experience. My room was located directly above the kitchen's ventilation system, which operated loudly around the clock. This constant noise made it nearly impossible to get a good night's sleep, severely affecting the overall quality of my stay. In conclusion, the combination of poor cleanliness and the disruptive noise level was disappointing. I hope the hotel takes this feedback seriously and considers making necessary improvements for future guests.
Stayed 4 nights in Dec 2023

6/10 Okay

Tom

Liked: Staff & service, property conditions & facilities

Nice hotel on the beach

The hotel appears in an odd location but once inside was very welcoming. The staff are very welcoming but in no rush. The description on Expedia mentions sea views but be careful as the rooms that look out on to the sea are limited, whereas many rooms will allow you to identify that yes there is a sea there! When we moved to a room that looked out on to the sea it was well worth it. You have a wonderful view and can watch all manner of life and activities on the beach as so much of what goes on is outdoor living. The room was comfortable and clean but looking a little dated. Breakfast could be eaten on the terrace and catered for all tastes, with fresh fruit, continental breakfast as well as traditional local foods. Eating on the terrace was very pleasant as it looked straight out on to the beach and being slightly raised gave quite a panoramic view. If you preferred a later breakfast you were never alone, as with elsewhere in India, the local crows tended to join the paying guests and would help staff by clearing the food of discarded plates, unfortunately sometimes before guests had actually finished. Having stayed in other hotels of a similar price range in Mumbai I would recommend this hotel as we did enjoy our stay and for me it was a great introduction to life in Mumbai.

2/10 Terrible

BHAVINKUMAR

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good at all not worth it for price
Stayed 1 night in Sep 2025

10/10 Excellent

Rohit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good
Stayed 1 night in Jul 2025