"The hotel is located near city center. It is close to eateries. The hotel's hygiene is satisfactory, air conditioning, and hot water are all very good. We have a non-smoking room. They have a private underground parking.
Disadvantages: The pillow is too old. It would be better if there is an option to pay a bit more for a refrigerator."
"It exceeded all my expectations. From the moment I arrived, the staff was incredibly welcoming, professional, and attentive. The room was spotless, beautifully decorated, and equipped with everything I needed for a comfortable stay. The bed was especially cozy, and I appreciated the thoughtful touches like complimentary bottled water and high-speed Wi-Fi.
The hotel’s location was perfect — close to major attractions, restaurants, parking is free for hotel guests and we found it peaceful quiet...
"The location was not even in Bukit Gambir, its in Kesang. The location given in the email was misleading, need to call hotel directly for the exact location."
"Instructions for check-in are given in detailed. The customer service personnel Jason is very helpful. He provided the nearby attraction and also nearby food for us to explore. He follow up if we have any issue with the stay and make us enjoyed our stay here. Thanks for your wonderful customer service. "
