"My stay was ok. There was nobody at reception when we arrived and we had to wait there until the personal showed up. Breakfast has not so many choice as it should be."
"Our first stay and it exceeded our expectations expectations. Nico DeGrant the reservation and check-in representative made us feel welcomed and appreciated. She explained everything about the hotel to us. After a long day of travel she was like a warm breathe of energy. Great hotel. "
"Wasn’t expecting much given the price, but this hotel was amazing! Clean with great customer service. Breakfast was really good more options than average hotel breakfast. Only con was elevator was broken and the working one was very slow "
"Friendliness of the entire staff - service, greetings, very hospitable. Everyone - night associate, culinary attendants, servicemen, housekeeping, morning associate - greeted with smiles and light conversation. I would recommend the location to others, I would stay here again, convenient location, cost efficient rate."
"I stay here every time I come to Charlotte, reasonable rates, the staff is always nice, and the location seems safe. Starbucks and gas station both easily walkable from the property. "
"My daughter and I stayed here 3 nights for a trip to Carowinds! We frequent Carowinds, but have never stayed here before. We definitely will be back. The staff was very attentive and helpful. The room was clean. It was a bit hot at first and I do not do well in the heat, but it cooled down after a couple hours. Pool was clean. Breakfast was good. Felt very safe which has not been the case in some other hotels near the area. Also, the beds were comfortable. Just a great place to stay. "
"The breakfast was a little more basic than I’d hoped, but serviceable. That day for breakfast they had eggs, chicken sausage, grits, and self-serv waffles for hot food, with bagels and bread for self-service toast and two or three cereal choices. For tea drinkers--only one choice was available.
The bed was comfortable, there were streaming apps available on the TV. Shuttles to the airport were running. Oddly, there wasn't a ramp to roll luggage to the side parking area."
