"The Miyajima Hotel Makato was an absolutely excellent experience. Their customer service was the best I have ever seen in my life! They were very helpful with every need and request. I absolutely would stay here again! The only thing I would change was the type of room. Make sure you want to stay in a traditional room if that is what you want. It is what we requested and was so cool. Next time I would stay in a modern room. They were excellent!"
"Beautiful hotel on a beautiful island, my family only stayed one night but it was enough to fully enjoy the traditional japanese style of living; The futon beds were very great!!! And the traditional dinner and breakfast provided was a unique experience for us all, we loved it! "
"The room is nice and the biggest we have had in Japan. It was very quite at night since there was only one other guest but on a different floor. Great free drip coffee and chill area downstairs.
The self check-in was easy if you use the pre-check in option. There is no staff but everything is explained very well with pictures in the book that is provided."