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"Very good value and was in the perfect location for our reason for visiting Mitcham, onsite free parking is a real positive. Upon arrival it wasn't clear where we had to go to check in and a staff member not on shift didn't seem to know, but it turned out you check in inside by the kitchen service hatch....photo ID was needed and scanned by a polite staff member. The restaurant looked spotless, very clean, bright and airy...the kitchen however, on show through the glass window by hotel check...

"Hôtel qui mériterait un rafraîchissement et dans ce cadre prévoir des prises près du lit. Frigo dans la chambre défectueux. Petit déjeuner varié aussi bien en sucré que salé. Personnel disponible. Literie de bonne qualité et un peu loin du centre mais la vue sur le Towner Bridge en vaut la peine. Transport en commun proche (Station Towner Hill)"

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"Always a pleasure to stay here. Stunning environment, clean and comfortable. Excellent staff who go a step further."

"Great location, excellent, very helpful staff. Shower needs to be fixed. The glass partition only covers half the tub, so water keeps spilling on the floor"

"朝食は美味しかったです。部屋は狭く半地下でしたがエレベーターがあったので良かったです。 水回りが残念でした。"

"Great location. Friendly staff."

"We enjoyed the location, the rooms were a good size and the staff were all very pleasant and helpful."

"Hotel was clean and"

"Good hotel next to huge park and very convenient with shops around."

"Originally booked twin room however at check in was given an upgrade. However the room only had one double bed and a sofa bed. We had unpacked and decided just to stay in our allocated room. We had to make up bed pillows were too soft and not much filling. No pillow cases or duvet Cover. My friend had disrupted and uncomfortable sleep both nights. Soap dispenser in bathroom near sink had not been refilled. We also hung up our towels to resume next but housekeeping had taken them away and...

"Unfortunately I cannot recommend this hotel. They have rooms in the basement! For the amount of money they charge a night, it’s completely absurd for them to think people will be ok with a room in the basement. It’s felt so cluster phobic, it was dreary, no windows and it was dark. There was constant noise coming from the ceiling they kept me up at night. I think it was the elevator machinery. I complained to the front desk and asked to be moved. They said they could “possibly” move me but would...

"Charming hotel in Mayfair. Nice rooftop."

"The neighborhood is greta , the hotel magnificent"

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"The staff in all departments were all very good and friendly and made our stay very enjoyable."