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"Everything was old and rotten including the staff"

"Great customer service"

"This might be the worst “hotel” in all of Florida. Avoid at all costs. Rooms flood with water from the AC and everything is dirty and old. The rooms and infrastructure look like they have not been cleaned in 30 years. I highly suggest you pay the extra $$ to stay at a nicer hotel."

"Skid row"

"Very old property, dirty, roaches everywhere."

"Check-in was very disappointing. We arrived before the 3:00 p.m. check-in time and were told that if our room was cleaned early, we could check in sooner. On top of that, our room had already been changed from the one we originally booked, which was frustrating. We waited at the bar directly outside our room for over three hours. During that entire time, I never saw a maid or anyone cleaning our room. When I asked the front desk if the room was already clean and if we could go in, I was told no...

"The room was clean, had all the amenities and more. What you may need was there and plentiful. Great view of the beach and the ocean."

"This property was fine, location close to the ocean, the check in was completely insane. It took almost 30 minutes because the office staff was more concerned with talking amongst themselves rather than helping actually get us checked in. We kept having to remind them we were still there and trying to get a key, and we were the only people there! We specifically booked a bottom floor due to my mother’s mobility issues and were given a top floor unit. They completely did not care. Office staff...