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"Convenient location, wonderful staff, clean, however the bed was a bit hard, and the tv was a long way from the bed."

"This is a basic motel in a great location. It’s clean and comfortable if you are just looking for a bed to stay the night. We have stayed here a few times now."

"We really appreciated the clean comfortable room, friendly staff, daily room servicing, happy hour and included buffet breakfast. While we didn't dine in the restaurant- dinner menu looked great. The staff always greeted us with a smile. The hotel was a fantastic base for our exploration of the Ballarat region. We will recommend this hotel to others considering staying in Ballarat."

"Very good customer service "

"Great place and super clean! Location is great and super close to a good pub and an IGA. Staff was super friendly and very accommodating to our needs! Only two nickpicks are that the TV is too far away from the sofa and the bed was too soft for me (but that's just personal preference)."

"Air con control needed batteries, no soap in bath container. Little bit dated inside but serviceable. Road hump was way too high and cars scrapping underneath as they drove over it. Tried to book dinner and drinks to room but had to pay on purchase which was a little weird."

"Everything was nice thank you."

"Easy check in, comfy bed, clean room (with the exception of the bathroom). Cleaners need to focus on the shower as that was not very clean at all. Will be sending photos. Breakfast buffet was ok, not worth $35 per head. Would be great if they kept up with the demand as we had to keep going to check if they had refilled some items. Ie: no eggs. Other than that we’re happy with our stay."

"We were put in a much smaller cabin than what was expected from the online photos for 3A & 1C. Overpriced for what received, compared to cabins available"

"The place is clean and no thrills, looks like something built in the 1960s with the design the rooms are in. "

"Reception guy was friendly and the pool was heated. They were the only things that were ok. We stayed for 2 nights with 3 kids. Do not recommend. Room was so old and foul. Pillows and beds are super old and uncomfortable. The photos make it look way nicer than it is. Everything is so run down. It needs some serious love and care."

"Lovely old world hotel, very very well maintained. We loved it. Staff were very friendly."

"Wonderful service"

"A delightful hotel in the centre of Ballarat. Really enjoyed our stay. Will come back again next year."