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Holiday Inn Downtown Memphis by IHG

3.0 star property
Hotel with free local shuttle, steps from Peabody Ducks

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Photo gallery for Holiday Inn Downtown Memphis by IHG

Situated at a street corner, this hotel offers a view of the surrounding urban environment.
Relax in our spacious lobby with a seating area, reception desk, and stylish rug.
Enjoy a city view from the balcony and relax in this stylish room with two beds, a flat-screen TV, and a desk area.
Relax in the hotel lobby's spacious seating area, featuring a sofa and armchair, with a large window offering a view of the street outside.
Conference room with a long table and six chairs, offering a view of the city.

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Parking available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Relax in a stylishly designed room with a comfortable bed, flat-screen TV, and convenient storage.

Standard Room, 1 King Bed, Roll-in Shower (Communications)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Relax in a stylish room with a large bed, desk, and city view.

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Relax in a spacious room with a large bed, dark grey armchair, and a side table with a lamp.

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub (Mobility)

Relax in this stylish room with two single beds, a flat-screen TV, and a comfortable workspace.

Standard Room, 2 Double Beds, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Restful retreat with a neatly made bed and classic headboard.

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Relax in a spacious room with a large bed, dark grey armchair, and a side table with a lamp.

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

Enjoy a city view from the comfort of this stylish room, featuring a flat-screen TV and a desk for productivity.

Standard Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Private bathroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Relax in a stylish room with a large bed, desk, and flat-screen TV.

Standard Room, 2 Double Beds

7.4 out of 10
Good
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
160 Union Ave, Memphis, TN, 38103

What's nearby

  • Peabody Ducks - 2 min walk - 0.2 km
  • AutoZone Park - 2 min walk - 0.2 km
  • Beale Street - 5 min walk - 0.4 km
  • FedExForum - 6 min walk - 0.6 km
  • Bass Pro Shops at the Pyramid - 19 min walk - 1.7 km

Getting around

  • Memphis Central Station - 20 min walk
  • Memphis International Airport (MEM) - 18 min drive

Restaurants

  • ‪Flying Saucer - ‬5 min walk
  • ‪Charlie Vergos' Rendezvous - ‬1 min walk
  • ‪Huey's Restaurant - ‬1 min walk
  • ‪Tamp & Tap - ‬3 min walk
  • ‪Blind Bear - ‬5 min walk

About this property

Holiday Inn Downtown Memphis by IHG

Hotel near Peabody Ducks
Located close to AutoZone Park and Beale Street, Holiday Inn Downtown Memphis by IHG provides a corner/local shop, dry cleaning/laundry services and a bar. The on-site American cuisine restaurant, Downtown Bar & Grill, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business centre.
You'll also enjoy the following perks during your stay:
  • Breakfast (surcharge), a free local area shuttle and valet parking (surcharge)
  • ATM/banking services, a TV in reception and a 24-hour front desk
  • A front desk safe, a lift and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All 192 rooms offer comforts such as pillow menus and laptop-friendly workspaces, in addition to perks such as free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Free infant beds, coffee/tea makers and daily housekeeping

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 5 mi
  • Valet parking on site (USD 27 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast available for a fee
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Downtown Bar & Grill

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 6,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Valet parking fee: USD 27 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Beale
Holiday Inn Beale Hotel
Holiday Inn Beale Hotel Memphis-Downtown St.
Holiday Inn Memphis-Downtown Beale St.
Holiday Inn Downtown Memphis Hotel
Holiday Inn Downtown Memphis
Holiday Inn Beale Street
Memphis Holiday Inn
Holiday Inn Memphis
Memphis By Ihg Memphis
Holiday Inn Downtown Memphis
Holiday Inn Downtown Memphis by IHG Hotel
Holiday Inn Downtown Memphis an IHG Hotel
Holiday Inn Downtown Memphis by IHG Memphis
Holiday Inn Downtown Memphis by IHG Hotel Memphis

Frequently asked questions

Is Holiday Inn Downtown Memphis by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Downtown Memphis by IHG?

Valet parking is available for USD 27 per day.

What time is check-in at Holiday Inn Downtown Memphis by IHG?

Check-in start time: 4 PM; check-in end time: 2 AM.

What time is check-out at Holiday Inn Downtown Memphis by IHG?

Checkout is at noon.

Where is Holiday Inn Downtown Memphis by IHG located?

Located in Downtown Memphis, this hotel is steps away from Peabody Ducks and AutoZone Park. Beale Street and Gibson Guitar Museum are also within 10 minutes. Memphis Central Station is 20 minutes by foot.

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Holiday Inn Downtown Memphis by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 302 out of 1003 reviews
Rating 8 - Good. 256 out of 1003 reviews
Rating 6 - Okay. 157 out of 1003 reviews
Rating 4 - Poor. 125 out of 1003 reviews
Rating 2 - Terrible. 163 out of 1003 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Kyle

Liked: Cleanliness, staff & service
Over all good but the door on our room had problems closing and issues with the A/C
Stayed 1 night in Jul 2025

4/10 Poor

Diane

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No valet parking. Keys had to be uploaded every day. No restaurant in hotel
Stayed 3 nights in Jun 2025

6/10 Okay

Kaitlyn

Liked: Cleanliness, staff & service, amenities
Unfortunately the AC was broken during my stay, they did offer a fan tho.. the pictures aren’t really accurate but overall it was a good stay. Would stay again
Stayed 2 nights in Apr 2025

6/10 Okay

Daniel

This hotel is conveniently located a few blocks from Beale St. It offers comfortable accommodations for a reasonable price.
Stayed 2 nights in Jan 2025

2/10 Terrible

Nimfa

Disliked: Cleanliness, staff & service, property conditions & facilities
bad experience with managers and staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and valet! Comfy beds. Close to Beale Street
Stayed 1 night in Feb 2025

6/10 Okay

Glenn

Liked: Staff & service
Disliked: Property conditions & facilities
Close to the game
Stayed 1 night in Apr 2025

2/10 Terrible

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Hotels AC was down throughout the building.The staff was great! Did not stay.
Stayed 1 night in Mar 2025

2/10 Terrible

Tylair

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No air conditioning in the rooms was 85 degrees the entire stay. The employees were great super nice and the only reason we staid.
Stayed 2 nights in Mar 2025

8/10 Good

Nate

Liked: Property conditions & facilities
The Peabody is a unique hotel for more reasons than just the fantastic live ducks in the fountain. From the classic wall built phone booths to the giant golden dog statues, there is something fun to discover everyone you look.
Stayed 5 nights in Jan 2025

8/10 Good

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only issue I had was the AC wasnt working during our stay so it was hot. However, the staff did let us know of the issue on arrival and let people choose whether they wanted to stay. We were only there for one night so we toughed it out. Our stay was pleasant otherwise, and if we are ever in town for a Grizz game I would book here again.
Stayed 1 night in Mar 2025

2/10 Terrible

David

Disliked: Staff & service, property conditions & facilities
I arrived to check in, to find out that the hotel had been closed down because their AC wasn’t working and they were sending guests to other hotels. I was not notified of this, although they claim they did … So i was turned away with no recourse to find another hotel for three nights, after flying in to town and expecting to have a hotel to actually stay at.
Stayed 3 nights in Apr 2025

2/10 Terrible

Wesley T

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shut it down.

Hotel in complete disrepair. No AC, 1 of 3 elevators operational and the lights didn't work in that one. Skeleton staff doing the best they could, but place should be closed by corporation until they can bring it up to standard. The list of what is wrong this place is endless.
Stayed 1 night in Apr 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were some issues outside of the staff's control and they were superb, friendly and helpful.
Stayed 4 nights in Jan 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay and very convenient for location.
Stayed 1 night in Mar 2024

2/10 Terrible

Riley

Disliked: Cleanliness, property conditions & facilities, room comfort
Very hot room was 93 degrees
Stayed 2 nights in Feb 2025

2/10 Terrible

Jayne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel called me the day before checkin to cancel our two day reservation. I understand the circumstance's were beyond their control. I was able to find a different hotel for a higher price due to it being last minute a little further from Beale St that I had to pay for at checkin. Problem is now it has been five days since they canceled my reservation and they still have not refunded my money.
Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveller

Unfortunate inconvenience

Never checked in. The air conditioning was out of service (for months) and we were not notified in advance, by either hotels.com or the hotel. We ended up canceling the reservation and paying more to stay at another hotel, which was very inconsiderate and inconvenient. The front desk worker was kind and courteous.
Stayed 1 night in Apr 2025

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the most friendliest and relaxing place to stay.
Stayed 1 night in Apr 2024

2/10 Terrible

Ben

Disliked: Cleanliness, staff & service, property conditions & facilities
The air conditioning was out and they didn’t notify me or give me an opportunity to refund my stay
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, excellent breakfast
Stayed 1 night in May 2024

4/10 Poor

Joseph

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Poor Stay

All outlets were broken mostly. Boiler was broken at the time of visit so no hot water even with 20 degree and below weather.
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and my 3rd visit/stay here. Great location.All staff were very nice and accommodating.
Stayed 1 night in Jun 2024

10/10 Excellent

LINDA

Liked: Cleanliness, staff & service, property conditions & facilities
For a downtown property, it was awesome. Loved walking the blocks and seeing all the music history. Great food and great atmosphere. Will stay again.
Stayed 2 nights in Aug 2024

2/10 Terrible

Phillip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not happy with any of the service from Hotels.com

When I checked in there was no air conditioning, no lights in the elevator and when I wanted to take a shower there was no hot water. I was only staying one night because I was just passing through on a long road trip and the main reason for me to stop is to be able to take a shower. Nobody did anything to compensate me including Hotels.com
Stayed 1 night in Mar 2025