Hotel y Restaurante Costa Verde Mazatenango

3.5 star property
Travelers can enjoy authentic local cuisine at the on-site restaurant of this welcoming hotel, where attentive concierge staff handles all the details

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Hotel y Restaurante Costa Verde Mazatenango provides a comfortable place to stay with practical amenities that make travel easier. Guests appreciate the convenience of in-room WiFi, an elevator for easy access, and helpful concierge services that personalize each stay.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Housekeeping
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GTQ 300 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel y Restaurante Costa Verde Mazatenango pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel y Restaurante Costa Verde Mazatenango?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel y Restaurante Costa Verde Mazatenango?

Checkout is at 1:00 PM.

Where is Hotel y Restaurante Costa Verde Mazatenango located?

Situated in Mazatenango, this hotel is within 16 miles (25 km) of Dino Park, Parque de Aventura Xejuyup and Xetulul Theme Park. Xocomil Waterpark and San Antonio de Padua Church are also within 20 miles (32 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.6

Cleanliness

7.6

Amenities

9.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 3 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

Reviews

Verified

2/10 Terrible

Heidi

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was great, super friendly and accommodating. The pool/jacuzzi not in working condition as shown. Restaurant was closed and the terrace was closed as well. They could not locate the reservation done through Expedia either
Stayed 1 night in Sep 2024
Verified

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived just after 10pm, when the garage closed only moments before. The staff was still present and re-opened it for us. We used the covered gated parking area. The hotel is centrally located for Mazatenango proper. How water, fresh towels, soaps, and a complementary bottle of water were waiting for us. The area is safe and secure. There is a nice wall unit a/c which cranked out some super cold air. Next time I am in the area, I plan to stay at this hotel!
Verified

10/10 Excellent

Maynor Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved, very centric, walked to many places.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Erika Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Pablo

Verified

6/10 Okay

Luis

Stayed 3 nights in Aug 2022