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"Staff was amazing, Israel front desk super helpful and amazing. Girl who work at game room restaurant then morning at the cafe she was always going above and beyond Joselyn maybe her name. Staff was great. Place need some upgrades for sure. Also Ricardo from the restaurant with the games was amazing. "

"Our three day stay was definitely relaxing. Overall the property was tidy enough, the shower floor needs to be properly cleaned. Not enough amenities but Overall I did appreciate the little things like spoons, dishes and cups a clean bedding, cable internet and air conditioner. The staffs were nice and my husband met the manager which he said was very down to earth and friendly. One thing to note is that you need a vehicle to get around. "

"Airport hotel for easy access "

"Everything is pricey. Good was ok buffet for breakfast for 3 was 125 "

"Hotel on 4th gloor in hospital. Restaurants within walking distance. Beds comfy and air conditioner cool."

"Excellent! "

"Staff were great and property is beautiful. "

"stayed here just for a night but found everything to be beautiful, safe, and an overall great experience. I arrived injured, and the staff went out of their way to make me feel safe and comfortable. The hotel is absolutely beautiful! "

"I picked the Surfing Turtle based upon positive reviews but I definitely didn’t have a good experience. I guess someone has to draw the short straw. That was me - my room faced the very BUSY and LOUD road that was about 4 feet from the door. The loud music from nearby clubs went on late into the night. I have stayed in busy and noisy hotels all over and have never had to resort to the earplugs that were left in the nightstand. The Google Map link sent to me wouldn’t work which created...

"Very helpful staff ,they help get there with directions and very knowledgeable to help out "

"We loved the location and the coqui frogs at night! Beautiful property. Rooms are quite spacious and clean. Friendly check in host as well. I think his name was Jamie! He was so kind to us. "

"The staff was super friendly and helpful. Rooms were nice and clean. There were restaurants and shops nearby."

"I would expect more from a hotel for the homeless. I was scared the death of bed bugs. Sketchy neighborhood, no staff, no lounge or coffee, contrary to photos and all their rooms are photo shopped. Never coming back. No soap, a sink that was gas station type, and no cups."

"Overall, it was a good place to stay due to its great location. Our room's wiring was strange, and breakfast was chaotic. Needing a room key to access the outside patio to eat breakfast (not enough tables/room inside) is ridiculous and hard to do."

"Property was clean and it is located right at the water. It is about 20-25 minutes away from the airport in an older part of Puerto Rico. There is a bar and restaurant attached. Food was good at the restaurant. Mixed drink ah not so much."

"Room is clean and beautiful ocean view. All the staff are nice and lovely"

"Amazing"

"love it.. close to everything "

"Located in a safe and walkable location in Old San Juan, Casablanca Hotel was amazing as soon as we walked in. Great space on rooftops, rooms were uniquely decorated and clean. I would love to stay here again. I stayed in the suite with an accent room with two twin beds which was perfect for my family of 4"