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"This place is not a 5 star hotel but is extremely good. Is quiet and SUPER CLEAN. They can improve a few things but honestly is a great place to stay. The size of the room is bigger than a regular hotel room. Is nice and cozy. Stores are very close to this small town hotel. "

"Room was clean, comfortable and felt like home."

"Great"

"The room was clean, and quiet. Check in and out was fast and easy. "

"Great experience "

"The hotel in itself is very clean and smells amazing from the time you walk in. The room was beautiful and spacious. The staff were friendly and very welcoming. I highly recommend this hotel to anyone looking for a luxury experience at a great price. "

"Very clean room wit lots of space great stay"

"Loved the vibe of the lobby and room!! Overall, we were thrilled with our stay. "

"Room was very clean and staff was great"

"Staff was super friendly, helpful, building was clean, room was clean, everything was very nice! FYI incase it matters for others- everything is hard surface, EVP, Tile, ect- so sound does carry from room to room/ people walking in heels on the tile hallway floors. It didn't bother us, but it did wake me up a time or two. Also Pot is legal in Hartford, so the lobby, the workers, the town in general smelt like marijuana. (if you're from out of town thats weird to experience). Everyone was...

"This place was beautiful! Loved our room. Nice breakfast. Staff is very nice. Room always cleaned nice! Close to many attractions and shopping. Will go back!!!!"

"This place is always the best. Staff is incredible and super attentive. "

"Lovely visit room was clean most impressive part was certainly the gentlemen who was on shift when I checked in. He was extremely helpful kind funny and very professional"

"Excellent customer service "

"We always stay at Hyatt House when we travel to CT. The rooms are always clean, the free breakfast makes it easy to get out in the morning. The work out room works well for a decent workout away from home. Tons of parking. We dont utilize the pool but from what I can see that also looks clean and well kept up. "

"Clean room "

"All of the above"

"Clean easy and kind people "

"Hallway smells like unlawful smoke"

"One of the cleanest and organized hotel I have been too. "