"The customer service was excellent, they were quite helpful and friendly. The rooms are comfortable and both modern-looking and cozy at the same time. The restaurant onsite is amazing- you could justify visiting the hotel just for a meal there!
The convenience to the airport Link train which then connects you to the UP Express makes travelling downtown even easier. We will stay here again i am sure."
"Great location. Walking distance to nice restaurants. Amazing Hotel staffs!! Especially Stefan! He is very professional, warm, kind and friendly! We had encountered a little hiccups during our stay, Christin was able to help promptly. Stefan went out his way to check on me and my elderly parents and helping us immediately. We will definitely recommend staying this hotel!"
"Front lobby staff were excellent and very helpful on check-in, but had a rude experience with one front desk staff when asking for a late check-out, think the name was Karen and maybe a manager, who was very rude. She basically said "late check-out you pay" but when I went to the lobby to ask a young staff, she said "no problem take your time". We only checked-out late by about 15 minutes!
Otherwise the stay was comfortable, the room was big and quiet, the heating system worked well as did the WiFi. Parking was free, near a gas station and just off the highway so it was a good location for our transit stop in an 8 hour drive in the winter."