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"Friendly staff Clean room"

"The staff were friendly, welcoming and helpful making our family stay with a young baby stress free and entirely pleasurable. The bedrooms were great as were the facilities particularly the pool and spa area. "

"fwe"

"Clean and tidy room"

"Great find. Would love to stay again in the Summer and explore the grounds. Natalie was so welcoming, helpful, nothing was too much of a problem. Mike/Mick (night porter) was also friendly and helpful. Great view from dining room over the gardens. We had a four poster bed but found it uncomfortable. The bedroom was lovely and the spa bath was great. A short walk to the High Street where there were a number of pubs if you didn't want to stay in the hotel. "

"Paula on reception delightful. Food choices were great for us in the snug. Quite an experience arriving here thru lots of gates and a long windy path. "

"Great place "

"The property was new, beautiful and cleverly designed with lovely loung and kitchen bespoke for the three rooms the area is lovely as are the pub/ restaurants"

"Brilliant Pub, Amazing staff and Stunning Surroundings. We only stayed for 2 nights but would of loved to stay longer. Staff were attentive and welcoming. We were very impressed by our room which was extremely spacious with a large shower room and even a sauna in the room. Our Bed was so comfy and the pub was full of friendly locals. We were slightly worried when we arrived as there was limited parking spaces for the hotel itself however immediately next door was a huge public carpark which was...

"Thank you for the hospitality. Staff is very friendly and the service is good. Will definitely be back again. "

"A clean, comfortablr room; car parking easy; good breakfast; no complaints at all."

"Utterly delightful apartment in Baldwins Gate with very friendly and helpful owners. Highly recommend."

"Room was clean and tidy, staff were excellent and very helpful."

"The staff was respectful, polite, kind. "

"Staff are superb at the hotel. Fairly standard holiday inn of this age- dated in places but not terrible and clean and tidy. Good location next to motoway and on edge of Stoke city too"

"Clean room, staff was great. "

"Very pleasant stay 👍😊"

"Great little find this. After being let down last minute for a room elsewhere. I booked a room less than 24 hours before. I was contacted to arrange check in and the host was very welcoming and informative. Very spacious en suite room as well for the price, with tea and coffee and a smart TV as well. Thank you"

"spacious room and helpful host. My 2nd time staying there. Nice to have a kitchen available to use"

"A perfect stay and will definitely be back. Easy check in, the rooms, 1 and 2, were fantastic and great for the dogs. The facilities in the room were everything we needed. The bar and restaurant were really well set out and the decor created a nice homely feel, very relaxing. The food was perfect, good portion sized, nicely presented and really good quality. The cheese pie was fantastic. Really good selection of drinks at the bar and a good choice on the wine list. There was a bit of a...