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"I had booked a family room with a king sized bed and sofa bed. When I arrived they gave me a double bed and a sofa with no bed. I called reception and they said they’d make up the bed. I said no problem as we were out for the day. We came back after midnight and the room was the same. I called reception again and they explained that the family room wasn’t given to me and they didn’t recommend a pull out sofa bed for anyone over 13. I explained I’d already spoken to reception earlier in the day....

"good location and car park next door"

"Basic room, clean and handy additions such as kettle, cups, ironing board and iron. Plenty of parking spaces. Handy for city centre. Staff pleasant and helpful."

"Very helpful staff and clean hotel. However the rooms are very tired and in need of repair or replacement. Having a double bed made up to two singles suggests a hotel on a budget. Shame"

"When in Leeds, you must stay at the Queens."

"Breakfast: same foods for 10 days.. need varieties maybe?.. thanks"

"Decent hotel in city centre. Staff very friendly and helpful."

"Amazing but it always is !"

"Staff were really helpful, especially when it came ro the parking onsite, which got really busy with it being a bank holiday weekend"

"I was only there for a night arriving late and leaving early, so unfortunately didn’t get to visit the restaurant or gym, but I would imagine based on the tidiness and presentation of the bedrooms, the standards to be good… £20 for breakfast did sound toppy though, so did go out for that. Will definitely return as soon as convenient for the train station/getting to Headingley and would recommend"

"Very good very nice"

"Clean room, beds made daily, fresh towels daily, friendly staff, easy access to the main shopping areas, easy access to bus station , short walk to train station"