Search Hotels Near Mandeville Park, Rockford

"Nice enough hotel. Had nice pantry."

"The property was listed as newly renovated, and it certainly was not! Only the flooring looked new. The pictures online do not match what you actually get. Bed very hard and simply one mattress on a metal frame. Doors/locks did not feel secure. Very poorly insulated, we could hear every little noise from other rooms and the road. The first room we went into was so strong cleaning product/chemical smelling that it made eyes water and induced an asthma attack. Second room was stale old smoke smelling - a room that had been smoked in for years despite advertised as a non smoking facility. The bathrooms were so old and unclean looking. Tons of dust on the very old heating system - we didn’t dare turn it on. The only good thing was the very friendly husband and wife team who were managing and trying to accommodate/make us happy. They identified that the site had a new owner who was hoping to bring the place back to shape. There is no way we’d ever go back, nor would we recommend this place to stay. Thankfully we were only there for a short 10 hours. We left tired, with sore backs from the bed and smelling like chainsmokers!!"

"This is an old hotel and it shows! "

"The staff was wonderful and very friendly. When walking in the entrance was clean. You are hit with a stronger than normal smell of cleaner which was a bit odd. Beyond the lobby, the hotel seems to be in the older side and does appear to require updating and repairs. By all means it was not straight up gross but it was not my level of liking (apparently I am bougie). Hallways smelled pretty “herbal” but that is not the hotels fault. Once in the room, it was clean but did not look like the photos shown when booking but quite a bit more aged. It was most certainly not my most favorite stay and a bit pricier for the quality of the hotel but it was convenient for having to make a last minute call for a family funeral. Just was not expected based on the what was shown when booking."

"They should have offered a late check out longer than 30 minutes."

"The continental breakfast is not the best"

"There was no key card entry to outside doors so anybody could enter the facility. It was clean and there weren't any problems but the neighborhood could lend itself to mischief. "

"I wanted to like this place! It's right on the river, but I got a parking lot view that came with loud noises all night. The room had a sticky, dirty stain on the carpet between the beds. The shower had a hair on the floor. There was a rubber band on the floor from someones braces. I went to the restaurant for an adult beverage and the view was lovely. Sadly, the service was pretty lousy even though I was the only customer for at least 10 minutes. The beds were comfortable, and breakfast was night. Overall, I felt like it was overpriced for what it was."

"Great hotel, very clean, the tv was customized with my name which was a sweet little touch. Just wish they had better parking. "