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"Pricey food but overall good"

"It was a good stay but make sure you bring your card with you."

"We love this place,is peacefull and clean.Staff is so nice. We been here twice already these vacation to PR"

"Lo único malo que no lo encontraba porq está en el 4 piso de un hospital 😂😂😂pero por todo lo demás excelente la gente súper la atención bien y las habitaciones muy cómodas y limpias y barato perfect 👌"

"Casino is right downstairs no driving necessary."

"This was my 2nd trip to PR. 1st time at a resort. Pools close early! My last trip, pools closed at 1am and you can play your own music and barbecue or bring your own food. (Not allowed here) Bombarded with package deals at arrival(tell you its a welcome gift) Elevator traffic jams & the view from my room, Was not worth it. I paid more on a trip for 2 here than I did for my family of 8. Flights included"

"Not at all what I remembered from staying here years ago. Service is very poor. Food is average. Hotel public areas need a lot of TLC. For what we payed, I don’t believe it is worth it."

"Best sleep I got in a while 💗"

"Great staff and very helpful, awsome rooms for a quick sleep and cozy.. Air conditioning was great but I would have liked to have the room colder but there wasn't a remote control to adjust the temperature."

"The hotel was cute and clean. The private parking was extremely convenient. The only thing I did not like was the key. The key gave us access to the room but did not give access to the building. We had to ring the bell and wait to be buzzed in every time we came in and out. That was pretty awkward at night, I kept feeling like I was preparing myself for the walk of shame. Lol other than that all was good. I stayed 3 nights in total. Cool."

"The property was very nice and staff was really helpful. I had an incident with a portable carbon monoxide that went off in the middle of the night. The security guard and front desk agent came right away and figured it out I had faulty batteries on my device. They reassured me CO levels were not present and explained how is monitored. Marangeli, Stephanie and others at Trova restaurant were very polite and pleasant. Now. I have to say the bathrooms on room 17 and 19 needs upgrading. Tubs are...

"We stayed at the royal sonesta July 2026 for 5 days. The whole duration of the stay they had elevator problems. I have mobility issues and we reserved an ocean view room which was on the 16th floor. The 3rd day of our stay we had to leave early for an excursion and we had to come down the stairs 16 flights because the elevators were not working. Later that day waiting for the elevators to go up took so long and the elevator cars were so packed . Our phone in the room was not working either we...

"Issues with double charging A week after check out and still getting charge for the room Spoke with manager and confirm an issue with accounting. And not refunds has been made"

"The property was beautiful. The pool was awesome. The welcome drinks were a nice touch. The breakfast was a step up from the usual continental breakfast. My only advice would be improve your coffee. Rooms were spacious and comfortable."

"Close to the beach."

"Really enjoyed the entire stay. Very friendly and helpful staff, keep up the Great work!!!! CA"

"Great breakfast and loved the “happy hour”."

"Un cuarto muy cómodo, nitidamente limpio. Muy acogedor, ubicado céntrico"