"The location is fantastic minutes from main shopping, the rambles is a 10 minute walk to restaurants, shops and cafes. Minutes from main bus stops. Clean room amazing bathroom free standing bath. Choose the design suite very roomy. The TV’s were hard to navigate. The breakfast was standard nothing outstanding. Staff lovely and property very clean housekeeping very good "
"Staff were friendly and helpful allowing us to swap rooms. Room was really clean as was the reception area.
Were clearly informed about the facilities opening times on site."
"Genuinely such amazing service. Shout out to Pepe in the restaurant and all the other staff from waiting to housekeeping to reception to spa. Just excellent service and not too far from Palma and the airport. "
"Very clean hotel! Staff constantly cleaning and was spotless
All staff very friendly and helpful
Some areas could do with a bit of modernisation like the bar and reception area.
Would be useful for lunch orders at the bar to start before 1.30pm
Very popular for cyclists
Sunloungers could also do with an upgrade and they need to do something when the parasol metal poles are sticking out of the ground with no parasol in it as it is a trip hazard. "
Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection
10/10 Excellent
"Really loved the stay. The view, the breakfast buffet and the mini mart close by made it easy to stay at the hotel. It was about 40 mins on the bus from the city centre which was perfect for a day out of exploring. Some staff via telephone were rude and put the phone down when they didnt understand english and someone called at 12pm to leave the room when I had paid for a late check out but other than that the stay was very pleasant. "