The Hotel ans the staff both are pathetic. To begin with Hotel does not look like how it is in the pictures, the rooms are clean, toilet are really bad, poor internet connectivity. far from city center, staff didn't clean the room everyday, don't give additional water bottles or coffee, broken toilet locks.
At the onset after reaching the hotel reception, we are asked to pay some 36 RM, I don't know why. After that make you wait for 30 mins at the reception to get the room keys.
I will never ever book through Expedia for providing wrong information on hotel. In my view the hotel shud be 1* maximum.
ผู้เข้าพักจริง
เข้าพัก 3 คืน, มกราคม 2020
10/10 ดีเลิศ
ผู้เข้าพักจริง
27 ม.ค. 2020
ผู้เข้าพักจริง
เข้าพัก 1 คืน, มกราคม 2020
4/10 แย่
Prakash
เดินทางกับครอบครัว
18 ธ.ค. 2019
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Not as what I expected
I didn't get the room I booked.. No 32inch TV.. No mini fridge...
Bad experience. Dirty toilet. Leaking air con. Unfriendly staff.
So, after I checked in to this hotel, I went into my room and found that the toilet is not well cleaned, there is some paint debris on the floor and also the water sound after flushing the toilet bowl is awfully loud. On top of that, while I was resting on the bed under the air-con (just opened for 5 - 10 mins), the air con started to leaked and wet the bed and me.
The unpleasant experience leads me to the counter and request for a refund, which I do not plan to stay in the mentioned hotel anymore. The staffs then deny of such incident (even after I showed them the footage of leaking) and refused to refund.
While others opinion may vary, I am just sharing my experience with this hotel. Above is what I have encountered few days ago, I advise people who are considering this hotel to stay at your own risk.
nasib baik tertinggal barang dalam bilik. Patah balik nak ambil tengok2 pekerja room servis dah masuk bilik utk kemas kan. Dah la ada benda berharga yg aku tinggalkan dalam tu. “selamba je cakap selalu bagitau dekat kaunter klu xnk kemas kn bilik” what? So salah customer ke? Lain kali sediakan “do not disturb” pny tag. Lebih mudah.
We had a business trip and use the room to work. It is not the best for family or couple because it's not the cleanest or is near the heritage area of Melacca. I would recommend this as on-the-go rather than a retreat..at least the air-conditioning and parking was okay!
The location is strategic, the room is clean and comfortable. But facilities such as iron and cattle not provided in the room can make stay a bit inconvenient. Very near to the zoo and few tourist spots.
mohd naimie
6/10 พอใช้
ผู้เข้าพักจริง
28 ธ.ค. 2014
nights in mitc
Mosquito in the room! TV with cable channels ??? Are you guyz kidding?
Lighting / AC OK
coffee was great. breakfast - so, so