The unique of the building, a lot of the historical elements around the building design including the breakfast area, high tea area and the the hotel lobby.
Room was spacious and facilities great. Enjoyed the nice bath tub.
THO
เข้าพัก 1 คืน, ธันวาคม 2022
10/10 ดีเลิศ
Charissa
9 ธ.ค. 2022
Charissa
เข้าพัก 2 คืน, ธันวาคม 2022
6/10 พอใช้
Shuyun
เดินทางกับคู่รัก
7 ธ.ค. 2022
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Positives were the decor, cleanliness, safety and location which is walkable to Jonker. Some good food in the area. However, I expected more for this price which is among top 3 more expensive in Meleka. Staff are polite but I expected 4-5 star hospitality. Walls are thin so you can hear other guests. It's acceptable but not worth it for the high price IMO.
It is overpriced given that there are now plenty other hotels provide similar facilities and experience. Swimming pool is tiny and the spa is still closed at present. Although it is part of the small luxury hotels branding and part of YTL holdings, it could have been cheaper. Stayed there several times over the past 10 years. There were welcome drinks and complementary cakes on previous stays but not this time. The TV hasnt been updated for over 10 years. Lovely and pleasant staff, nice buffet breakfast on the weekend, RM58 for non-resident. Note that it is ala carte during weekdays.
I was welcomed nicely and, there was no valet but I was showed a parking space. Check in was easy and was asked if i wanted my welcome drink or to proceed to room. The colonial building looked lovely but my immediate thoughts were it needs some drastic TLC. Pool was so small and in a wierd position with not much room for guests to sit. No room service or spa was very dissapointing. Covid is a great excuse now! Room was big but the blinds were cheap and one broke as i pulled it down. I would seriously say this hotel was a good 3 star and im not annoyed about anything so not providing a score on that, just very dissapointed.
Lovely hotel. The location could be better for Joncker street and the sights and the only other issue was the water gushing out of the tap on our first morning ( these things happen) Lovely breakfast and afternoon tea.
Overall exceptional, if there's anything to improve it would be the toiletries which were not from a familiar brand and came across as not worthy of the luxurious other parts the facility and room had to offer.
Love the serenity it provides. The location is great because I get to jog along the river in the morning. The pool is small but oh well….not the biggest concern. I like how the bath tub is. And the design of the room makes it very cosy.
Außergewöhnlich guter Service.
Hervorragendes Frühstück in angenhmer Atmosphäre.
Melaka mit seiner hübschen Altstadt ist durchaus einen Aufenthalt wert. (Fr-So Nachtmarkt)
Heritage hotel in centre of town and walking distance to restaurants and shopping!
Room large and very clean with comfortable bed and mattress.
Loved their breakfast! Very good choice of local Asian and Western food prepared by friendly Australian chef.
Enjoyed hospitality of staff and good service. Arrived with own rental car and parking available in their hotel security car park !
Nice historical hotel, a few hundred meters from the centre but that's walkable. The staff is very nice and the rooms are well furnished and in good conditions. The pool is a little small and he breakfast area was under works so had breakfast in the business meeting rooms - not as great.
The biggest problem is clearly the sound proof in the rooms : we have been waked-up by our neighbor who had a shower at 7am (couldn't sleep even wearing ear plugs). This is a big issue for which I won't consider this hotel as a 5 stars
Beautiful colonial style hotel in a good position. Staff were extremely helpful and polite. Restaurant offers superb food- don t miss the city walk organised by the hotel. Worth a visit.
It was simply amazing!!!! I felt safe and the service was top notch. Thank you to all staff and everyone who made my trip so wonderful and welcoming! I'll definitely go back there soon! Thank you so much!
We thoroughly enjoyed our stay. Anne at the reception desk was so welcoming and she remembered my name and always greeted me by my name when she saw me. That’s was an added touch.
Lovely hotel, check in process slow . 7 to 14 days to return the 300 ringgit deposit unacceptable. Bath tub great but impossible for older guest like me to access . Noise between rooms was bad , the doors between adjoining rooms needs to be better sealed . Limited choice of channels in tv . No food room service that I could find . Good breakfast choices . Quality bed and linen .