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Hotel Sercotel Alcalá 611

4.0 star property
Travelers find an urban retreat at this Madrid property where poolside relaxation meets stylish event spaces for both leisure and business needs

Choose dates to view prices

Located near IFEMA, Hotel Sercotel Alcalá 611 offers a quiet retreat with an outdoor pool, garden, and poolside bar. Amenities include a library, dry cleaning service, complimentary WiFi, and free newspapers, all supported by attentive staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Double Room

Minibar, in-room safe, desk, soundproofing

Classic Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Minibar, in-room safe, desk, soundproofing

Classic Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Near a metro station, Hotel Sercotel Alcalá 611 is in San Blas-Canillejas, a neighbourhood in Madrid with good airport proximity. Puerta de Alcalá and Royal Palace of Madrid are notable landmarks, and some of the area's popular attractions include Museo Nacional Centro de Arte Reina Sofía and Madrid Zoo Aquarium. Looking to enjoy an event or a game? See what's going on at Riyadh Air Metropolitano or Real Madrid City.
Map
Calle Alcala, 611, Madrid, Madrid, 28022

What's nearby

  • Panorama of Crossing the Calle de Alcala and Gran Via in Madrid
    Calle de Alcalá
    1 min walk - 0.1 km
  • Juan Carlos I Park
    13 min walk - 1.1 km
  • Centro Comercial Campo de las Naciones
    2 min drive - 1.1 km
  • Riyadh Air Metropolitano
    3 min drive - 3.6 km
  • IFEMA
    3 min drive - 2.2 km

Getting around

  • Canillejas Station
    5 min walk
  • San Fernando Henares Station
    7 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    9 min drive

Restaurants

  • El Tenedor de Oro
    5 min walk
  • El Goterón
    1 min walk
  • Burger King
    1 min walk
  • Domino's Pizza
    2 min walk
  • Restaurante Indio
    3 min walk

About this property

Hotel Sercotel Alcalá 611

Upscale hotel near IFEMA
At Hotel Sercotel Alcalá 611, you can look forward to a poolside bar, a terrace and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
Additional perks include:
  • A seasonal outdoor pool, along with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), self-parking (surcharge) and a 24-hour front desk
  • A lift, concierge services and meeting rooms
  • A front desk safe, free newspapers and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 93 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and baths or showers
  • LCD TVs with digital channels
  • Daily housekeeping, desks and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 20 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Library
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 10 September to 14 July:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 10 kg per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Self-parking fee: EUR 20 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from July to September

Property is also known as

611 Madrid
Hotel TRYP Alcalá
Hotel TRYP Alcalá 611
Hotel TRYP Alcalá 611 Madrid
TRYP Alcalá
TRYP Alcalá 611
TRYP Alcalá 611 Hotel
TRYP Madrid Alcalá 611
TRYP Madrid Alcalá 611 Hotel
Hotel Sercotel Alcalá 611 Madrid
Sercotel Alcalá 611 Madrid
Sercotel Alcalá 611
Sercotel Alcala 611 Madrid
Hotel Sercotel Alcalá 611 Hotel
Hotel Sercotel Alcalá 611 Madrid
Hotel Sercotel Alcalá 611 Hotel Madrid

Frequently asked questions

Does Hotel Sercotel Alcalá 611 have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool is closed seasonally each year from September 10 until July 14.

Is Hotel Sercotel Alcalá 611 pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 10 kg per pet. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Sercotel Alcalá 611?

Self-parking is available for EUR 20 per night.

What time is check-in at Hotel Sercotel Alcalá 611?

Check-in start time: 2 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Sercotel Alcalá 611?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Sercotel Alcalá 611 located?

Located in San Blas-Canillejas, this hotel is within 1 mi (2 km) of Calle de Alcalá and Riyadh Air Metropolitano. IFEMA is 1.3 mi (2.1 km) away. Canillejas Station is only a 5-minute walk and Torre Arias Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Sercotel Alcalá 611 Reviews

9.0

Wonderful

9.2

Cleanliness

7.8

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 474 out of 834 reviews
Rating 8 - Good. 274 out of 834 reviews
Rating 6 - Okay. 58 out of 834 reviews
Rating 4 - Poor. 21 out of 834 reviews
Rating 2 - Terrible. 7 out of 834 reviews

Reviews

Verified

10/10 Excellent

ANDRES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to metro station and airport. 30 minutes metro ride from city center. Great and quiet place. Great place.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Norma

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room and bathroom. I actually extended my stay for an additional night. Great breakfast. Location close to the Metro.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Eleonor

Liked: Cleanliness, staff & service, amenities
Very nice hotel, friendly staff and close to the subway witch takes you straight to e.g Gran Via
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Cyrus

Liked: Cleanliness, staff & service
Disliked: Amenities
Helpful staff. Clean rooms. Nice pool area.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property overall, close to everything especially airport. Rooms were clean and staff was friendly.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, Plenilunio mall, Hipercor and Atletico Madrid stadium are literally 5 minutes away by car. Good place to stay.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Zachariah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great hotel with friendly staff! Right next to a metro station and a couple cute cafes.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for arrival or departure from Madrid airport. Hotel provides shuttle service and is in a very good condition. Comfortable stay.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
This place was clean, quiet, and comfortable. The front desk staff were kind and friendly.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Konstantinos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and nit hotel. Staff was friendly and always ready to help with a smile on their face.
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

Steven

I liked that it had a pool
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surrounding area didn't have much going for it, but the hotel was clean and comfortable, the breakfast buffet was great, and the pool was fabulous. Handy to IFEMA if you have a car, and close to a metro station for travelling to more touristy locations.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Great place. Staff is exceptional. Nice neighborhood. Within walking distance of Estadio Metropolitana.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LLovely for short break

Lovely hotel well situated for attending gig at metropolitan stadium. Direct metro into centre from nearby. Nice pool/ outside area. Very quiet and peaceful. Excellent breakfast too.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Conny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Nice big, warm rooms. Nice view over gardens, pools, houses, moon, mountains and part of the city. Tasty gluten free bread. Friendly people in breakfast place. Tasty fruits. Fresh squeezed orange juice from machine.
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Chintan

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed to be close to Cívitas Metropolitano. It was worth the price. Rooms were nice, beautiful city view from the window and quiet neighborhood with walkable distance to metro.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Per friendly!

It was nice to be able to stay at a hotel that accepted our cats (we just moved to Spain and needed a place to spend the night before we moved on to our final destination). Breakfast was good, though considering the cost of the room it should have been included.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located between airort and Centro. Great staff and facilities are well maintained. Hotel aid for our Uber to the airport. Nice touch
Stayed 6 nights in Aug 2023
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was barely two blocks from the Metro line. Very convenient to getting to the center of town or any place else we wanted. There is no longer an airport shuttle but it was a very quick, inexpensive Uber ride from the airport. We especially liked the breakfast buffet. What it lacked in variety it made up for in quality and quantity. The staff is always helpful.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was interesting with half a glass door, hard to prevent water from going all over and the toilet seat kept coming off. Also there was construction going on, the staff was great nice and accommodating
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Subina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport free shuttle is amazing- they contract it out to Uber. Clean, basic but with all necessary amenities in the room. Perfect for early flight the next day
Stayed 1 night in Sep 2023
Verified

8/10 Good

Mohammed Fayyaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel did the job, but didn’t give double beds like we booked and gave twins instead. Also only some rooms had AC and ours didn’t. But overall a nice clean hotel with a good surrounding area.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean and modern. Minutes from the metro with a straight route downtown with no transfers. Amenities were good, dining, gym but the best thing was the 24 hour airport transport. I had a 6:00 am flight. Ten minutes from the airport and the ride was waiting for us at 3:45 am. This place had it all! Will stay there again!
Stayed 1 night in Nov 2023
Verified

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Amenities
Old outdated rooms. They gave us a "Classic room" and really was classic. Small, hardly space arround the bed. No coffeemaker or water cooker, as you usually have in a Sercotel and expect nowadays for the tariff they charge.
Stayed 1 night in May 2025
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very supportive and helpful, from getting us checked in when exhausted speaking English for our benefit, to setting up the morning shuttle to the airport, to later giving us excellent instructions and advice to support our sightseeing. I did feel safe in a busy (and noisy for some hours in the evening) part of the city. The room was not fancy, nor was it priced fancy. Very pleased with the experience.
Stayed 1 night in Nov 2023

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