Hotel Puerta de Toledo sits in the heart of Madrid, offering a warm, welcoming atmosphere. Guests can unwind with coffee at the cafe, enjoy drinks at the bar, or catch up on news in front of the lobby TV. The helpful staff provides 24-hour front desk assistance for all needs.
Close to Royal Palace of Madrid and Puerta del Sol, Hotel Puerta de Toledo provides a coffee shop/cafe, a bar and more. Guests can connect to free in-room WiFi.
You'll also find perks such as:
Buffet breakfast (surcharge), self-parking (surcharge) and laundry services
Meeting rooms, a TV in reception and a lift
Tour/ticket information, a vending machine and a reception hall
Guest reviews give top marks for the helpful staff
Room features
All 169 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks such as free WiFi and air conditioning.
More conveniences in all rooms include:
Bathrooms with baths or showers and free toiletries
26-inch LCD TVs with satellite channels
Wardrobes/cupboards, mini fridges and daily housekeeping
Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 14 per person
A bar/lounge
A coffee shop/cafe
Snack bar/deli
Things to do
TV in common areas
Family friendly
Mini-fridge
Snack bar/deli
Conveniences
24-hour front desk
Gift shop/newsstand
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
2 meeting rooms
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Front entrance ramp
Handrails in stairways
Hardwood flooring in room
Lift
Magnifying mirror
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
More
1 building
7 floors
Built in 1968
Reception hall
Room amenities
Bedroom
Bedsheets provided
Select Comfort mattress
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
26-inch LCD TV with satellite channels
Food and drink
Limited room service
Mini-fridge
More
Air conditioning
Desk
Laptop workspace
Laptop-compatible safe
Phone
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 50 per night.
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately EUR 14 per person
Self-parking fee: EUR 25 per night
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: EUR 50 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses solar energy
Safety features at this property include a fire extinguisher
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Property is also known as
Hotel Puerta de Toledo
Hotel Puerta de Toledo Madrid
Puerta de Toledo
Puerta de Toledo Madrid
Puerta De Toledo Hotel
Hotel Puerta Toledo
Puerta Toledo Madrid
Puerta Toledo
Hotel Puerta Toledo Madrid
Hotel Puerta de Toledo Hotel
Hotel Puerta de Toledo Madrid
Hotel Puerta de Toledo Hotel Madrid
Frequently asked questions
Is Hotel Puerta de Toledo pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Hotel Puerta de Toledo?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Puerta de Toledo on 8 Mar 2026 start from ąøæ4,191, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Hotel Puerta de Toledo?
Self-parking is available for EUR 25 per night. Limited spots are available.
What time is check-in at Hotel Puerta de Toledo?
Check-in start time: 2:00 PM; check-in end time: midnight.
What time is check-out at Hotel Puerta de Toledo?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is Hotel Puerta de Toledo located?
Located in Arganzuela, this hotel is within a 15-minute walk of Puerta de Toledo, Plaza Mayor and Plaza de EspaƱa - Princesa. Royal Palace of Madrid and Puerta del Sol are also within 1 mile (2 km). Puerta de Toledo Station is only a 2-minute walk and Piramides Station is 6 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Puerta de Toledo Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Honestly, nothing bad to say. The room was clean and the staff really friendly and helpful. The hotel is right outside the restricted traffic area of Madrid so no worry about getting a ticket. It is also really close to the central area (15-20 mins walking from Plaza Mayor). In the La Latina area (5-7 mins waling) there are a lot of bars and restaurants to chose from.
Beautiful property. Amazing service from the staff and helpful. Easy to get around from by train or just walking. I will be coming back and staying here again.
Great stay at Puerta de Toledo. Super friendly staff. Super convenient and well located. Best option in Madrid for us.
ALBERTO
Stayed 3 nights in Mar 2024
6/10 Okay
Kayla
23 Dec 2025
Liked: Property conditions & facilities
The staff were very friendly and welcoming during our whole stay. The room was honestly okay. Our room specifically didnāt have a coffee maker, an added amenity you would expect to have at a 3 star hotel. Our trash was not taken out for two days & started to overflow. Our glasses were not replaced at all. We had to go down to the bar to get new glasses every day. Other than that, the hotel was in a great location and very close to the metro.
Lovey hotel
Perfect location for us
Friendly staff
We could not hear any outside noise but could here everything from the hall was and the room above us when they returned at 2.30 am
I was very pleased with our stay. The hotel exceeded our expectations! The room was more spacious than I was expecting, very nice bathroom. It was very clean and the staff were very helpful with everything. It is a minute walk to access the subway, which was very convenient. I would definitely stay here again.
Great stay in this perfectly located hotel in Puerta de Toledo. Itās literally a 15 minute walk to the Palacio Real and most major spots to sightsee in the old town. Metro station is across the street, and bus stops as well. Supermarkets and restaurants nearby. Room was spacious and comfy, hotel staff was very friendly. I would definitely stay here again on my next visit to the Spanish Capital