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Hospes Puerta de Alcalá, a Member of Design Hotels

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Luxury
5.0 star property
9.2

Wonderful

Elegant escape near Retiro Park

Steps away from Retiro Park, this elegant hotel offers serene, spacious rooms with views of Puerta de Alcalá. Delight in turn-down service featuring wine and chocolates, and benefit from the staff's expert local recommendations.

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is ฿9,410
฿10,351 total
includes taxes & fees
26 Aug - 27 Aug

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Dreamer

A hotel room with a large bed, bedside tables, a chair, a mirror, and a view of the hallway.

Dreamer

10.0 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe

A hotel room with a large bed, a TV, a bedside table, and a bathroom visible through an open door.

Deluxe

10.0 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Alcala

A hotel room with a large bed, a chair, a lamp, and a window with curtains.

Deluxe Alcala

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Triple

A hotel room with a large bed, two bedside tables with lamps, a desk with a vase of flowers, and a large window with curtains.

Deluxe Triple

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

A modern living room with a flat-screen TV, a round coffee table, a sofa, a staircase, and a cabinet with decorative items.

Junior Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Grand

A room with a dark wooden door, a beige armchair, a small table with a lamp, and a window with curtains.

Suite Grand

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

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About the area

Located in Salamanca neighbourhood, Hospes Puerta de Alcalá, a Member of Design Hotels is connected to a shopping centre. Royal Palace of Madrid and Puerta de Alcalá are notable landmarks, and travellers looking to shop may want to visit Gran Via and San Miguel Market. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Visit our Madrid travel guide
Map
Plaza de la Independencia 3, Madrid, Madrid, 28001

What's nearby

  • The Arc of Triumph in Rome, Italy, with illuminated arches and statues.
    Puerta de Alcalá
    1 min walk - 0.0 km
  • A street with historic buildings, a prominent church with a golden dome, and a clear sky.
    Calle de Alcalá
    1 min walk - 0.0 km
  • A park with topiary trees, a paved walkway, and people walking.
    El Retiro Park
    1 min walk - 0.1 km
  • A fountain with lions and a statue, surrounded by buildings and flags.
    Plaza de Cibeles
    5 min walk - 0.4 km
  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    9 min walk - 0.8 km

Getting around

  • Retiro Station
    3 min walk
  • Madrid Recoletos Station
    6 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    16 min drive

Restaurants

  • Cappuccino
    1 min walk
  • Aarde
    2 min walk
  • Em Sherif Madrid
    2 min walk
  • Ramsés
    1 min walk
  • James Joyce Irish Pub Madrid
    3 min walk

About this property

Hospes Puerta de Alcalá, a Member of Design Hotels

  • Luxury boutique hotel connected to the convention centre
  • Located close to El Retiro Park and Gran Via, Hospes Puerta de Alcalá, a Member of Design Hotels provides a terrace, a coffee shop/cafe and a library. Treat yourself to a facial, a massage or a body wrap at Bodyna, the on-site spa. The on-site Spanish cuisine restaurant, Malvar, offers breakfast, lunch, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on-site.
  • You'll also enjoy perks such as:
    • Buffet breakfast (surcharge), valet parking (surcharge) and airport drop-off service (surcharge)
    • Babysitting (surcharge), a porter/bellboy and free newspapers
    • Farming classes, multilingual staff and massage treatment rooms
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All guest rooms at Hospes Puerta de Alcalá, a Member of Design Hotels feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces.
  • Other conveniences in all rooms include:
    • LED light bulbs and eco-friendly cleaning products
    • Rainfall showers, designer toiletries and bidets
    • 45-inch Smart TVs with Netflix, streaming services and cable channels
    • Wardrobes/cupboards, free infant beds and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Valet parking on site (EUR 46 per day)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 34 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Malvar

Things to do

  • Farming classes
  • Full-service spa
  • Gym
  • Library
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,830 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Lift (36 centimetre wide door)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1883
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 45-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 40 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 20 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 60.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 34 per person
  • Airport shuttle fee: EUR 140 per vehicle (maximum occupancy 2)
  • Valet parking fee: EUR 46 per day
  • Pet fee: EUR 40 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hospes Puerta de Alcalá, a Member of Design Hotels pet-friendly?

Yes, Hospes Puerta de Alcalá, a Member of Design Hotels allows dogs (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a fee of EUR 40 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hospes Puerta de Alcalá, a Member of Design Hotels?

As of 20 Aug 2026, prices found for a 1-night stay for 2 adults at Hospes Puerta de Alcalá, a Member of Design Hotels on 26 Aug 2026 start from ฿9,410, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hospes Puerta de Alcalá, a Member of Design Hotels?

Valet parking is available for EUR 46 per day.

What time is check-in at Hospes Puerta de Alcalá, a Member of Design Hotels?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hospes Puerta de Alcalá, a Member of Design Hotels?

Checkout is at noon.

Does Hospes Puerta de Alcalá, a Member of Design Hotels provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of EUR 140 per vehicle applies.

Where is Hospes Puerta de Alcalá, a Member of Design Hotels located?

Located in Salamanca, this luxury hotel is steps away from Puerta de Alcalá and El Retiro Park. Gran Via and Plaza de Cibeles are also within 10 minutes. Retiro Station is only a 3-minute walk and Banco de Espana Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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