It's not a five star hotel obviously but it's clean quiet and the staff is helpful.
Excellent central location.
So it's five stars in it's price range.
I had a very disappointing stay. The room was extremely dirty, there was no elevator, and the bathroom was in horrific condition and difficult to get into. The hotel did not meet basic standards of cleanliness or comfort. I would not stay here again and can’t recommend it.
Los Arcos is a great location right in the Heart of Sol Plaza and Plaza Mayor... Gran Vía is only 7 minutes away. I recommend this place for cleanliness, great staff, and a walking distance to many restaurants and coffee shops.
Only if there is nothing else around and you need a place to lay your head. There is no air conditioning; my room was blistering hot and the ceiling fan would only work with the light on, which made it rather difficult to sleep.
Esté lugar es el peor que una persona pueda tener que hospedarse es un lugar de terror no lo recomiendo ni a mi peor enemigo .This is the worst place anyone could possibly stay; it is a nightmare. I wouldn’t recommend it even to my worst enemy
Spotless room, extremely efficient lady at the front desk, all at your fingertips, come in and go whenever you want, no noise, very well heated, fantastic location for transport and anything you may need, very safe, restaurants and shopping within meters
เข้าพัก 6 คืน, มกราคม 2026
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
juan carlos
12 มี.ค. 2026
ชื่นชอบ: ความสะอาด
para 1 noche vale bien. basico pero bueno
เข้าพัก 1 คืน, มีนาคม 2026
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Susan
15 มิ.ย. 2026
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
It was clean, the room was very small but had fans which kept it pleasant for sleeping, the bed was comfortable, the shower was efficient, although also very small. There were two flights of stairs up to the entrance which was ok for us because we were traveling light. It was reasonable for the central location; good restaurants, short walk to the Prado and other museums, but not for large people or people with lots of luggage.
เข้าพัก 1 คืน, มิถุนายน 2026
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Kirsty
5 เม.ย. 2026
Very nice welcome from staff. Only issues was no kettle (but there was a coffee machine in reception) and the walls were very thin.