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AYZ Juan de Mena - Auto check-in property

2.0 star property
Travelers find a peaceful urban escape with in-room WiFi connectivity just steps from Madrid's iconic El Retiro Park and bustling Gran Via

Choose dates to view prices

AYZ Juan de Mena offers a convenient retreat from city exploration. Guests enjoy streamlined auto check-in and express check-out. The location provides easy access to Madrid's green spaces and main shopping district, while in-room WiFi keeps everyone connected.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, Shared Bathroom

Double Room, Shared Bathroom | Desk, free WiFi, bed sheets

Double Room, Shared Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 Double Bed, Private Bathroom

Desk, free WiFi, bed sheets

Superior Double Room, 1 Double Bed, Private Bathroom

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Quadruple Room, Private Bathroom

Quadruple Room, Private Bathroom | Desk, free WiFi, bed sheets

Quadruple Room, Private Bathroom

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Located in Jerónimos, a neighbourhood in Madrid, AYZ Juan de Mena - Auto check-in property is near the airport and near a metro station. Gran Via and Puerta del Sol are notable landmarks, and the area's natural beauty can be seen at El Retiro Park. Looking to enjoy an event or a match while in town? See what's going on at Bernabéu Stadium. Visit our Madrid travel guide
View more Guest houses in Madrid
Map
Calle Alfonso XI 11, Madrid, 28014

What's nearby

  • Plaza de Cibeles
    Plaza de Cibeles
    5 min walk - 0.5 km
  • National Prado Museum
    National Prado Museum
    6 min walk - 0.6 km
  • Gran Via
    Gran Via
    8 min walk - 0.7 km
  • Puerta del Sol
    Puerta del Sol
    14 min walk - 1.2 km
  • El Retiro Park
    El Retiro Park
    18 min walk - 1.5 km

Getting around

  • Banco de Espana Station
    6 min walk
  • Madrid Recoletos Station
    10 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    16 min drive

Restaurants

  • Aarde
    4 min walk
  • Em Sherif Madrid
    3 min walk
  • Ritz Garden
    6 min walk
  • James Joyce Irish Pub Madrid
    5 min walk
  • Bareto
    5 min walk

About this property

AYZ Juan de Mena - Auto check-in property

  • Guest house near National Prado Museum
  • Located close to El Retiro Park and Gran Via, AYZ Juan de Mena - Auto check-in property has plenty to offer. Guests can connect to free in-room WiFi.
  • Other perks include:
  • Express check-out and smoke-free property
  • Room features
  • All guest rooms at AYZ Juan de Mena - Auto check-in property have comforts, such as air conditioning, in addition to
  • Extra amenities include:
    • Showers, hairdryers and soap
    • Heating, housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Soap
  • Towels provided

More

  • Air conditioning
  • Desk
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 15
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of EUR 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property

Frequently asked questions

Is AYZ Juan de Mena - Auto check-in property pet-friendly?

No, pets are not allowed at this property.

How much is parking at AYZ Juan de Mena - Auto check-in property?

This guest house doesn't offer parking.

What time is check-in at AYZ Juan de Mena - Auto check-in property?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of EUR 15 (subject to availability).

What time is check-out at AYZ Juan de Mena - Auto check-in property?

Checkout is at noon. Late checkout is available for EUR 15 (subject to availability).

Where is AYZ Juan de Mena - Auto check-in property located?

Located in Jerónimos, this guesthouse is within a 10-minute walk of National Prado Museum and Gran Via. Puerta del Sol and El Retiro Park are also within 1 mi (2 km). Banco de Espana Station is 6 minutes by foot and Retiro Station is 8 minutes.

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Reviews

AYZ Juan de Mena - Auto check-in property Reviews

7.4

Good

8.0

Cleanliness

6.8

Location

7.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 72 out of 204 reviews
Rating 8 - Good. 58 out of 204 reviews
Rating 6 - Okay. 32 out of 204 reviews
Rating 4 - Poor. 15 out of 204 reviews
Rating 2 - Terrible. 27 out of 204 reviews

Reviews

Verified

8/10 Good

Luis David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spaces were extremely clean, the location was great, really near to Prado Museum
Stayed 1 night in May 2026
Verified

8/10 Good

Livia

Liked: Cleanliness, property conditions & facilities
Was a very clean place
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
The place is very nice and modern. The contactless check-in and check-out process is very easy. However, if you get a room on the basement floor you can hear the street noise very clearly.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Richard

Disliked: Staff & service, amenities, property conditions & facilities
All digital check in and correspondence. Had issues with door, and delayed response. There is no person to talk to, it’s done online through a bot. Registering was online, with glitches in the process. Basement room, smelled like a basement, damp, leaky shower. Poor signage, and hard to find at night. No refund on cancellation. Only redeeming things were, good location, and quiet, otherwise avoid .
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely recommend this place to friends and family visiting Madrid. It has a fantastic location and a confortable room
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very private and conveniently located
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and comfortable room. The quadruple room is very spacious and convenient.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities
Total automatized easy check in and out. Close to transportation, historic and tourist places.
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

Vinod

Liked: Amenities
The room was nice. The instructions to enter the property can be better, and they can have photos of the gate to let guests know where it is. There was noise from loud music late into the night.
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Zoe

Liked: Cleanliness
The check in system was a nightmare and relied on me spending hours talking to online chat helpers to get a correct reference code to then go through the lengthy self check in. Then again to obtain a code. You need your phone to open the door, so you better have signal, battery and data to be able to stay here. The fact they are staff-less means you have to do all the work yourself. The room was clean and comfortable (smells of damp though, it needs a dehumidifier). For one night it was fine, good location and quiet. But the entry system and door wasted a lot of our time.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Bethward

Liked: Cleanliness
Disliked: Amenities
Check-in was easy because it was all done online beforehand. You must have access to data in order to unlock the main doors and rooms as there are no keypads or keys. Overall, the area was quiet and clean, within easy walking distance to the Prado museum and shopping.
Stayed 1 night in May 2024
Verified

8/10 Good

Desmond

It was ideal for us. Perfect location near Retiro park and Prado museum. Self check in and out was easy, room was spacious and clean. Towels and hairdryer, 3 hangers. No view out of window and no telly but we didn’t mind as we were out exploring the city most of the time.
Stayed 3 nights in Sep 2024
Verified

6/10 Okay

Felipe

Liked: Cleanliness
the room was clean and tidy. the mattress was a bit old and not in the best condition, but it was enough to sleep! the room doesn't have blankets and it could be a problem if you are very cold! overall it is a good value for money because of its location - 20-25 minutes walk to the main places in Madrid
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Jose

Liked: Cleanliness, amenities, property conditions & facilities
The location is excellent; the neighborhood is very nice and quiet. The hotel's entrance is almost on the corner, and it was quite difficult for me to find it, as it's extremely small and hard to distinguish. The place is generally very cool, clean, and in excellent condition. Neither the windows nor the doors isolate the noise. In my case, I had a room facing the street, and I could hear people walking and talking all the time. I could even hear the guest in the room across the hall, almost as if he were in my bed. The fact that the doors can only be opened from the app on the phone worries me a lot. What would have happened if I ran out of battery, if my phone was stolen, or if I had no internet? None of that happened, but I still worry.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Jennifer

Liked: Cleanliness
Disliked: Staff & service
Wasn’t a fan of having to bring my phone to the shared bathroom every time in order to unlock my room door on the way back. Pretty cumbersome process. That said, the lock on my room door was clearly broken into before from someone who probably locked themselves out. Did not feel safe. Besides that the room was nice and the location was fabulous.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Perla

Liked: Cleanliness, staff & service, property conditions & facilities
The price was good and location. Room wasn’t bad except the fact the water would clog up in the bathroom was a horrible experience. There was water alllll over the floor. Had to use the towels to dry. I ended up not showering rest of my visit also my friend who came with me would have to minimize her shower time to like 2-3 mins and still would have water seeping out of the shower. Also they are very strict with guests. It was just me and my friend but then wanted to add another friend to a two bedroom room and said that wasn’t allowed. Besides that everything was good. It was very cold though as well no heater
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

John

Liked: Cleanliness
Disliked: Staff & service, amenities
The location was excellent but without any staff on site, many people stood for nearly an hour at the front door trying to figure out the system to get in. It was not explained very well and the instructions were confusing and poorly managed, from the customer's perspective. Once we learned the system, the rest worked out well. There was no one onsite to contact, and the number provided did not answer. Also, no one responded to email. The room and bathroom were clean. There was no television in the room. It felt like a dormitory room. Very basic. The shared bathroom was a surprise, but it worked out. The trick is to be the first one in to shower the night before. Also there were so many threats to be charged additional fees that it felt unwelcoming. If this is the future of AI Hoteling, I won't do it again. There has to be a human interface somewhere along the line.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Loraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alexa

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, easy access into the building and in a great neighbourhood!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Yanik

Liked: Cleanliness, property conditions & facilities
Excelente !!
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

PHYLLIS

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very small rooms, but only there to sleep. The auto check in and such was a bit confusing (push vs pull on the doors) but close to everything we wanted to get to
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Dafne Gabriela

Disliked: Cleanliness
.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Katerina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cosy room with walkable distance to the centre
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Belia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Daniel

Liked: Cleanliness
Disliked: Amenities
Great location but too small, uncomfortable and dark room. You feel like sleeping in a closet. Only one of the rooms have A/C. Minimum amenities, no TV and the entrance is like a window: super difficult to identify as a door during the night and even more difficult to handle luggage through its tiny but steppy stair.
Stayed 3 nights in Jul 2025