Hotel Pachakuteq

3.0 star property
Travelers can enjoy an Andean-inspired meal at the restaurant or relax in the peaceful gardens with mountain views at this Machu Picchu area retreat

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Hotel Pachakuteq, near Huayna Picchu and the Temple of the Condor, offers a breakfast buffet, garden relaxation, and visits to Aguas Calientes Hot Springs. The 24-hour front desk and laundry facilities support Andean adventures.

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Laundry room
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Policies

Check-in

Check-in time starts at 10:00 AM

Minimum check-in age - 18

Check-out

Check-out before 9:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 31 October 2023 to 14 July 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Rollaway/extra beds are available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property Registration Number 10253108342

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December

Frequently asked questions

Is Hotel Pachakuteq pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Pachakuteq?

This hotel doesn't offer parking.

What time is check-in at Hotel Pachakuteq?

Check-in begins at 10:00 AM.

What time is check-out at Hotel Pachakuteq?

Checkout is at 9:30 AM.

Where is Hotel Pachakuteq located?

Situated in Machu Picchu, this hotel is 0.3 mi (0.5 km) from Aguas Calientes Hot Springs, and within 3 mi (5 km) of Temple of the Sun and Temple of the Condor. Huayna Picchu is 3 mi (4.8 km) away. Machu Picchu Station is only a 4-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.8

7.0

Cleanliness

7.4

Location

7.0

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 6 reviews
Rating 8 - Good. 2 out of 6 reviews
Rating 6 - Okay. 4 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

Reviews

Verified

6/10 Okay

Marcel

Liked: Cleanliness, staff & service
Disliked: Room comfort

Iets te duur voor wat je krijgt

Prima ontbijt (jam, brood, ontbijt ranen) , kamer zonder raam naar buiten,kleine badkamer, redelijk ruime kamer door extra bed, smal 2 persoons bed, bier en water te koop voor goed tarief.
Stayed 2 nights in Jul 2017
Verified

6/10 Okay

Rui Pitágoras

Nossa avaliação fica um pouco prejudicada pq chegamos às 23:00h e saímos às 06:30h. Quando chegamos fomos muito bem recebidos pelo rapaz da portaria. O Hotel é simples.
Verified

6/10 Okay

James

Disliked: Property conditions & facilities, room comfort

OK stay be careful with billing

This was an OK Hotel. The breakfast is pretty barebones and there isn't really anything open too early in Aguas Calientes. My room looked out into the street and was pretty noisy, but late at night you had a great sound from the river. The hot water sometimes worked, and my toilet sometimes flushed. The real concern here was that even though I had paid online through expedia they tried to get me to pay when I checked in. Fortunately I only had mastercard and they don't accept mastercard. I was able to double check my records and refute this need for payment that I had already made. I had a pretty difficult time finding the hotel, but the town itself is pretty confusing.
Verified

8/10 Good

Anonymus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zweckmäßiges, sauberes Hotel

Für Tagesausflüge zweckmäßig ausgestattetes, sauberes Hotel. Für Machu Picchu Wanderer bereitet man das Frühstück schon um 5 Uhr morgens zu.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Aguas Caliente.

This hotel is reasonably priced. Room is comfortable and clean. Breakfast was not hot but they offered alot of variety of tasty bread, crackers and biscuits along with coffee and juices. There are lots of restaurants, convenience stores and souvenir shops in the immediate area. Nice square located right across the street to relax in. Friendly staff. Downsides are that this is hotel is located far up a hill and it can be very tiring to walk to when you get off the train and are weighed down with bags. I would not recommend this hotel to older guests or anyone with difficulty walking because of the location. The toilet was placed right next to the wall so when you sat down your right shoulder would literally be touching the wall. Very uncomfortable to sit in and if you have wide shoulders or are overweight you may not fit and have to sit sideways on the toilet. Wifi was not working when we were there but I have a suspicion that's probably common in Aguas Caliente not just this hotel.
Verified

6/10 Okay

Takeshi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019