The view was amazing from our room.
They charged me $40 dollars for a late check out. We had 2 rooms. They said that we needed to pay for both rooms. Because if we payed for one room. only 2 people would be able to go in the room.
We booked with Expedia. It said free breakfast included. They also charged us for breakfast at the hotel.
Got bumped to another property due to water issues
Moved to a different hotel because of a plumbing issue at our intended accommodation. The new place, Hotel Jaya (owned by same company)was very nice. We were communicated of this change a day+ in advance & property officials met us at the train station to assist with our arrival.
Tivemos um pequeno problema na chegada. Hotel mudou de lugar. Com ajuda de um policia conseguimoes encontrar. Fora isso os quartos são novos,grandes e bem arejados. Único senão e que o hotel fica em cima de restaurante de peixes. Então se a janela fica aberta(no primeiro andar) o cheiro de peixe entra. Equipe muito simpática e atenciosa.
Quando chegamos o hotel estava fechado e levamos um baita susto. Felizmente fomos direcionados para outro hotel da mesma rede, até melhor (categoria superior) e mais bem localizado que o La Cabaña. Ficamos muito satisfeitos com o hotel Jaya Suítes e recomendamos.
My wife and I spent one night at this hotel. This hotel is superb. The room is spacious, clean and has a nice jacuzzi Tun. The breakfast was very good. I highly recommend this hotel.
We had originally booked here, but were informed that it was undergoing extensive remodeling. We were taken to its "sister" location, the Jaya Machupicchu, a beautiful place, with great accommodations and views! The room was very comfortable. The breakfast was also great and located on the top floor. We were originally met outside the train station by one of the staff members, providing a courtesy pick up for us so that we wouldn't get lost walking to hotel. This was very thoughtful of them. All in all a great stay! Would definitely stay again if needed.
The staff/owner were absolutely outstandibg and went well out of their way to help us. They met us at the train station and helped us get Machu Picchu and bus tickets which were cancelled at the last minute. Without their help, our vacation would have been ruined.
They helped us a lot taking our backpacks to the train station once we left the hotel, they also communicated with us to pick up us from the train station. Staff were really nice.
We were previously booked in this hotel by our Expedition tour group, due to unexpected circumstances required an additional day, the hotel staff went out of theyre way to accommodate us and provide us with everything we needed. They gave good tips for where to eat and also where we could get our laundry done, allowed us to use their computer/printer and provided the best breakfast buffet we could ever need....a wonderful place to stay!
เข้าพัก 1 คืน, ตุลาคม 2019
รีวิวที่ตรวจสอบแล้ว
10/10 ดีเลิศ
ผู้เข้าพักจริง
16 ต.ค. 2019
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Exceptional service. Wish there had been more TV channels in English
The service was good. They booked us right by the staircase and it was extremely loud starting at about 4 am of people going to Machu Picchu. The bed was comfortable.
Good small hotel, room on the top is a bit noisy but room is big the bed as well and is very confortable. Really appreciate the luggage service, some one come to pick you up at the train station take care of the luggages. When you leave the same, you leave the luggage at the hotel and they deliver at the train station when you leave. This is very nice. Thanks Max!
Tivemos um upgrade de hotel, pois o La Cabaña estava em reforma. Fomos para o Jaya Hotel. Excelente. Café da manhã simples, mas saboroso. Quarto limpo e confiável. Atendimento muito bom. Recomendo.
My sister and I stayed here for just the one night while visiting Machu Picchu and had an enjoyable stay. There is a staff member who meets you at the train station to help you navigate your way to the hotel, and help with bags, as well as an umbrella in our case which was much appreciated.
We arrived before official check in time and were organised a room which made things much easier for getting up to Machu Picchu that afternoon. While waiting on departure there were others also offered an early check in, so I think they try to accommodate things as best as they can.
We had a very spacious room, though the bathroom was comparatively cramped. The room was clean, and the beds were decorated on arrival. A nice touch but probably not necessary given most people are there for outdoor activities.
Breakfast was good with plenty of options and served from early which is convenient if you heading to Machu Picchu with the morning entry ticket.
It was about a 10min walk to the bus station to take you up to Machu Picchu, and there were plenty of dinner options fairly close by, as well as the markets. The town itself is pretty compact so nothing is overly far away provided you don't mind stairs/a hilly walk.
We'd stay here again.
Hotel com ótima
Localização, com
Bares, restaurantes e lojinhas na mesma rua.
Próximo da estação de trem.
Funcionários bem educados, quarto limpo.
O café da manhã não tenho como avaliar, pois sai muito cedo para Machu Picchu e não tive tempo de tomar café. (Mas estava funcionando desde 4:30 )
Quanto a localização, acho um pouco distante! Cama grande e confortável! No quarto que fiquei tinha ventilador de teto, fez um pouco de calor e senti muriçocas! A equipe é bem cordial, café da manhã muito bom, chuveiro quente! Mas se você puder investir um pouco a mais, acho que vale a pena ficar mais próximo à estação de trem e num local com ar-condicionado!