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"Room was comfortable and clean as was everything else Staff were fantastic and eager to help. A very good place to stay"

"Air conditioning, Clean room, Breakfast was good in the restaurant off the lobby"

"Property was very well maintained rooms were very clean. Would definitely stay here again."

"Clean room, and easy parking. Breakfast was okay."

"I’ve stayed at The Lux a couple times now, and have thought it to be just what I needed."

"great breakfast"

"Clean room but old dirty carpet and furniture"

"Very beautiful almost 200 year old home that has been maintained well. Room was super clean and properly stocked with amenities. Staff was super nice and helpful. Close to night life and restaurants. Would definitely stay again."

"The staff knew that they had no hot water because they told us that they had to close down for 2 days due to no hot water, but they had a repair man in earlier that day and they thought it had been fixed. It hadn't been. They did not tell us this in advance of our stay or when we checked in. We had to find out the hard way - with a cold shower."

"A very nice family owned business. Great location with the casino and restaurant nearby. Just off the New York State thruway. Love having the coffee in the room, comfortable beds. All for a great price!"

"Very clean and well maintained property . Perfect for what we needed ."

"Wish the breakfast/ coffee was open earlier.. I had to go across the street for coffee twice..."

"A recent stay at this facility was terrible. They're redoing the heating system and the AC and you can't get your room any cooler than 70° we had it turned down to 60 and it was very uncomfortable for all. My friend had a medical problem it needed it cooler and they were unable to accommodate us. They also were not able to give us any credit back or make it"

"Outside area very welcoming, sit outside sipping wine,watching the lake activities"

"I would love to have a soft bed"

"The entire staff was very polite and kind. Our room wasn't very well equipped, but it was very clean. The tissue box was completely empty (not like it had a few tissues left...so it should not have been missed). We had to ask for tissues, toilet paper, and body wash - just for a 2 day stay."

"Best hotel I stayed in this 3 week trip! Thanks."

"The place was fine. We will use them again on future ventures to the Finger Lakes."

"The method for paying for guest laundry was very poor requiring a $25 deposit with a web site"

"Improve your housekeeping service"