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"Room was looking very tired needs refurbishment basin in bathroom would not empty plug was stuck!!!when opening bathroom door handle bang shower door in spite of stopper fixed to floor, appreciate free "cookie" but could not make cup of tea as no milk in room,"

"Lovely, clean, and comfortable room. The bed and mattress were of excellent quality, and I had a very good night's sleep. We had dinner in the restaurant, which was fantastic. The portions were generous, and the food was of a very high standard. We stayed in the family room and, unfortunately, there was a noticeable iron burn mark in the middle of the carpet. Breakfast was cooked to order, with tea and coffee available on request. Overall, the breakfast was enjoyable. However, the sausages were...

"Basic hotel, but clean room and comfortable bed. Staff really friendly and helpful. Stay included breakfast, but limited really to takeaway style bags in which to take your choices to your room, or sit at small tables in reception. Would probably give it a miss if staying again. Location is in the middle of large industrial estate, so whilst its cheap, and ok just to put your head down for a night or two, it is limited in what it can offer to tourists."

"It is such an unusual venue renovated by owners and a life’s achievement and still renovating- you have got to go to experience its uniqueness / great array of stuff for breakie and there is a Antique Centre run by Peters wife - a must!"

"Location, 10 minutes from the airport was excellent. Although very close to the A1, the hotel is situated within green and leafy gardens. Our room, third floor looking over the car park, had countryside views and we could hear very little road noise even with the window open. Clean and comfortable room and good to have a shower separate from the bath. Reception and bar staff welcoming, helpful and very friendly throughout. Food in the restaurant, from a reduced menu, was okay. Would have been...

"Great place. Friendly staff, clean rooms, hearty food and interesting wine list all available by the glass. "

"One of the best hotels in Newcastle city very clean and nice atmosphere, rooms are quite and clean, good amenities and excellent staff. Best in the price"

"As many have said, this is a dated hotel with a very 1970s feel. We stayed on a Friday night as we had an early flight the next day, and the car park was very busy (as was the bar, so we ended up eating in a side room). The food was actually pretty good. The rooms were fairly basic but comfortable, and we felt safe the whole time. It was a very short walk to the airport the next morning (I asked if they did wake-up phone calls and got a firm 'no'). Still, the staff were friendly, and the hotel...

"Better than expected - lovely building well maintained. Very clean."

"The meals were excellent both for quality and price, staff very helpful. The bed was comfortable however the windows did not close entirely. It was quite warm so not a major problem for us but the windows needed refurbishment so they be opened or closed easily. The electric shower was very weak. These issues were relatively minor given the pluses of staff, food and comfortable beds"

"Look, don't get me wrong, it's not terrible by any means. It's just that for a hotel that's trying to play at this level, it struggles with some of the basics. If you're having a short stay there's no housekeeping by default, (which they don't tell you when you arrive) but there's only a small (non-heated) towel rail, so you're going to have soggy towels on day 2. Yes, there was a (small) sign in reception saying this, but it's the kind of thing it would be good for the receptionist to...

"When we arrived we were told our room was no longer available due to a 'maintenance issue' so had to book somewhere else at the last minute. The lady that we spoke to was nice and did say they had tried to contact us during the day about the situation. However, checking the message we found in Expedia, it was only sent an hour before we arrived late afternoon. Not helpful when you are driving long distance. Might be a one off but, obviously, have to score the hotel low in this instance."

"A lovely light and airy room with a wonderful view. Comfortable bed and plenty of clean towels. Staff were most welcoming and very helpful. Wonderful selection of goodies for breakfast. Fresh fruit every morning alongside a cooked breakfast and timings for breakfast most accommodating."

"Lovely little boutique hotel with everything we needed for a short break. Highly recommendable!"

"Fantastic staff, very welcoming, the room was very comfortable and clean, we really enjoyed the restaurant and bar area. We will definitely be back"

"Be aware sat nav sends you down the wrong road to access carpark, as you look at it face on, the carpark is on the road to the left of it. Staff friendly and helpful. Parking in carpark at back . Excellent breakfast. Enjoyed a lovely evening meal there. Good selection of wine and beer. Comfy beds. Clean."

"Clean room and helpful staff. 20 minute walk to downtown Newcastle but was nice to be away from the traffic. Would stay again"

"Excellent experience"