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"The views of Lake Lugano from this property are amazing. "

"The location, accommodations, breakfast and staff were wonderful!"

"Place was amazing. Staff were helpful and went out of their way to help. Room was large and clean with a balcony overlooking the lake. Bus stop was feet from the door and the Olive Tree walk started next to thee hotel. Overall just an amazing place. "

"Great location, awesome staff. Overall amazing."

"Tudo foi perfeito! Atendimento, conforto, localização. EXCELENTE!"

"Wow! What a great hotel. Very European feeling. Super staff (shout out to Antonio at the front desk for above and beyond customer service). Great view of lake. Easy walk (and funicular) from train. Great breakfast, wonderful city. Would definitely recommend and stay there again!"

"Staff! Due to a landslide caused by heavy rains, our party of 4 was stuck in Milan with no way to get back to Lugano. Hotel staff arrange a taxi to pick us up and bring us back to the hotel when all transpiration options were overtaxed and expensive. The staff literally saved us from a very difficult circumstance."