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"Beautiful hotel, well trained staff, good location"

"Fantastic hotel all around— property, room, location — all perfect!"

"View was absolutely amazing. Major issue was that we spent the first night sweltering. Was told twice that the room would cool down but even after having the a/c on all night the room was still 80f 27.5c in the morning. Extremely expensive hotel to spend the night suffering in heat. Complained again the next day a little more vigorously and received a portable a/c. The second night was fine, but didn’t make up for the first night. As you spend most of your time “sleeping “ at a hotel and not...

"This hotel-chateaux is in a perfect location. The view from its restaurants and bar are the best in Luzern!"