We love staying at this location when we come to Louisville. It’s a great apartment that is conveniently located. Love the view of the Big Four Bridge at night!
Great location with good restaurants and shops within walking distance. Very clean apartment, nicely equipped, with a great lounge pool area in the building. My only complaint is the confusing layout of the building with inadequate mapping and directions how to get to other apartments, which was often through the parking garage. Pass key required to use some of the elevators.
Walking distance from restaurants, museums and distilleries.
เข้าพัก 5 คืน, ธันวาคม 2024
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Dana
5 ก.ค. 2026
ชื่นชอบ: ข้อมูลรายการที่พักถูกต้อง
ไม่ชื่นชอบ: เช็กอิน
Property we stayed at was great, well maintained, great parking. Cozy Suites itself? Thumbs all the way down. Terrible process for getting through the registration process. They piggy back off hotels.com but want to perform background checks and get copies of licenses etc. If there are problems with the process they send emails threatening your stay and ask you to send sensitive information via email. No one is on site. Ever. Its like a Chinese fingertip. Not worth the price or bother.
เข้าพัก 28 คืน, มิถุนายน 2026
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Michael
17 ต.ค. 2025
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
ไม่ชื่นชอบ: การติดต่อสื่อสาร
So so
Location and room were good. Communicating with CozySuites and Hotel.com was terrible.
The unit was clean, all communications were timely, the property has all the amenities, and NULU is very walkable. A perfect stay! My only regret is that I wasn't able to extend the stay. Highly recommended if you're in the Louisville area
เข้าพัก 4 คืน, ตุลาคม 2025
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Eva
16 ก.ค. 2026
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: เช็กอิน, การติดต่อสื่อสาร
The property is managed by an off site company. Check in is at 4pm ($60.00 to check in early even though the room was clean). The digital check in didn’t work. I called customers service and got no answer. Messaged them and then got a link that worked for check in. Checking out digitally at 10:42 am (check out is 11 am) I got the message it was too early for check out! Called customer service and got a human, who checked me out. The apartments are clean and the location is great. Furnishings were minimal and very cheap. No instructions were given on how the elevators work. Two out of three elevators do not go to the lobby rather to a parking garage. If I visited again I’d find another place.
We enjoyed our stay. The apartment was perfect for two colleagues traveling together. The area is just outside of downtown and there was not a lot, especially for lunch options, that was walkable. The management replied quickly when there was an issue. I would definitely stay here again.
Its a little awkward getting to the apartment but once you get there, go back down, park your car in the garage and figure out what elevator to take back its fantastic.
เข้าพัก 2 คืน, มีนาคม 2025
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Dwight
6 พ.ย. 2025
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: การติดต่อสื่อสาร
The building and room were fantastic. Zero staff on site so no comment there. Online staff was good but I had to rely on them way too much. Bad communication, bad advertising.
เข้าพัก 3 คืน, ตุลาคม 2025
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
Carl
29 มี.ค. 2026
ชื่นชอบ: ความสะอาด, ข้อมูลรายการที่พักถูกต้อง
ไม่ชื่นชอบ: เช็กอิน, การติดต่อสื่อสาร
Garage key didn’t work so I had to park on the street until someone would answer the phone. Car was towed and after retrieving the car it still took three hours to get a working garage key
เข้าพัก 3 คืน, มีนาคม 2026
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
Teja
7 ก.พ. 2026
ไม่ชื่นชอบ: ความสะอาด
Lack of transparency
เข้าพัก 3 คืน, กุมภาพันธ์ 2026
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
James
9 เม.ย. 2025
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Meh
Not easy to get in. Has to call to get check in email. All check out instructions came to my email after we already left. Room was fine, and location was okay.
เข้าพัก 3 คืน, เมษายน 2025
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Kara
15 พ.ค. 2025
ชื่นชอบ: ความสะดวกสบายของห้องพัก
ไม่ชื่นชอบ: ความสะอาด
Great Location
The location was good. Little confusing navigating the building, but eventually figured it out. All the floors were dirty. Looked like they hadn't been vacuumed in awhile. One of the bedroom outlets top plug didn't work. Front bathroom lights flickered, only one bulb worked and the faucet moved, had to hold on to it to turn the cold/hot.
The property was very nice however one of the bedrooms reeped of pet urine. I contacted them several times. They promised to send a handy man by but never did. We stayed 4 days. We could not use the second bedroom due to the order. They have not responded as of todax.
Was charged for my stay even have proof of the charge but was never given the door code to check in. When i raised concern i was first told by hotels.com that my refund was approved then later they doubled back and said my card was never charged. i paid for 4 nights... yet with added proof it literally means nothing to hotels.com. Site is ridiculous and as a manager in the hospitality field i knew better to begin with. Wont allow me to upload pic of receipt
Overall, this was a very good property in a great location close to all that NULU has to offer. The apartment was clean and had plenty of space in the bedrooms, closets, and living area. It’s a no-frills place, but was clean, quiet, and served my needs perfectly. The only couple of things I might recommend they improve: it was not very clear in the check in instructions the actual unit number. It was not included in the address, but was part of another code later in the instructions. I called the support number to avoid walking all over the property, but they weren’t super helpful, and I spent a lot of time on hold. Also, the vetting process they use for guests after making the reservation seems a bit extreme, requiring pictures of driver’s license and selfies. I guess there is some kind of reason for this, but it seemed a bit much.
The only positive about this place is how close it is to attractions you may wanna visit. My advice just don't stay here. We had to wait nearly an hour after areiving to go up to our room due to "maintenance" then when we finally did get up there our code stopped working so we could'nt leave the room as a family because we'd have no way to get back in meaning we couldnt continue with our plans. Then the blinds are SO horrible in the rooms they kept out NO light making it hard for anyone to sleep. The lights to the "club house" courtyard stayed on all night even though it closed at 10pm and the light came straight into the room. They also threaten fines for everything basically, including someone complaining about noise. Mind you we have a 2yr old and weren't hardly at the apartment the days we were in town but any "noise" wouldve simply been our 2yr old walking on the floor he wasnt running or screaming yet we were told if it didnt stop it could result in a fine plus the person came knocking on our door at 4pm. The person i spoke with through email seemed understanding that it was our 2yr old but still why put someone who told you they had small children on the 7th floor then threaten a fine.
First off, yhe website pictures do not do it justice. My stay was fantastic, secure and comforting. I loved every bit, from the convient parking deck, to the view overlooking the pool. The security of the building and apartment was comforting. Once i entered the premises, it was excellent and up to date. Very fresh. The apartment was very clean. Starting with the kitchen, equipped with up to date appliances, Kerig, dishes and utensils. All clean. Washer and dryer. Both bedrooms were spacious, with room for king size bed. Bedding was fresh. Extra blankie would have been nice. Very large closets. Bathrooms were spotless and roomy. Clean towels, updated shower. Small toiletries would have been a plus. I did have my own though. No tv's in the bedroom, would have been nice. Sharing a tv with grandchildren sucks. But again, no biggie. I would stay here again without question. Entire apartment was outstanding. And i look frwd to my next stay. And I'm sorry, I honestly forgot to take pictures. But trust me, this apartment is worth every penny!! You will not be disappointed.
My wife and I had a memorable experience in Louisville. This property was awesome; great location, very secure, convenient parking, great communication with agent, spacious accommodations, very clean and updated. We can't think of anything that needed improvements. We would definitely stay here again when we visit Louisville again.
This suite was clean and convenient. Lots of amenities in the building and in the area. Walkable to various restaurants and downtown. Would definitely stay here again.